Catalyst™ Membership
Accelerate the evolution of global business services
Catalyst™ is the only program in the industry tailored to the specific needs of GBS organizations. It combines pragmatic insights, peer intelligence, and access to the world’s most comprehensive GBS database to help you leapfrog challenges and accelerate progress
Overview of the membership
Catalyst membership delivers a powerful combination of published reports, data-driven assessments, and direct analyst interactions. Members benefit from market thought leadership, fact-based research, and pragmatic insights on GBS evolution. The program is supported by 20+ years of global sourcing expertise, a dedicated research team, and a robust methodology grounded in definitions, frameworks, and diverse stakeholder perspectives.
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Who it's for
Who it's for
- Global Business Services (GBS) and shared services leaders
- Enterprises seeking to unlock value from their GBS centers
- Service providers tracking GBS evolution and peer strategies
- Stakeholders focused on talent, sourcing, automation, and digital transformation
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What you get
What you get
- State of the Market reports with analysis of trends, peer comparisons, and case examples
- Industry and function-specific studies, including talent, digital, and automation themes
- Thematic research on disruptive topics, changing operating models, and the evolving role of GBS
- Unlimited analyst access for ad-hoc queries and validation of strategies
- Strategy workshops and working sessions tailored to member priorities
- Complimentary access to Everest Group webinars with industry stakeholders
- Inquiries and data cuts from published research databases to refine strategies
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Outcomes members achieve
Outcomes members achieve
- Understand the global GBS landscape with peer intelligence and best practices
- Stay informed about the latest GBS trends and disruptive themes
- Sharpen stakeholder conversations and improve offerings with pragmatic insights
- Refine strategies with analyst validation and ongoing access to expertise
- Position your organization as a thought leader in evolving GBS models
Areas of coverage
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State of the Market reports
Market developments and GBS trends across locations, functions, and verticals, with deep dives into GBS models and activity by industry or function, including maturity assessments and case examples from leading adopters. -
Industry/function studies
Studies focused on industries or functions with insights into GBS adoption, activity, and best practices. -
Thematic studies
Studies on GBS themes such as talent, digital, and automation, combining market analysis with real-world case studies. -
Key issues analysis
Analysis of key issues impacting sourcing models and thought leadership on disruptive themes, changing operating models, and the evolving role of GBS. -
GBS database access
Comprehensive data on ~3,650 GBS centers across global locations, covering functions such as BP, IT, and R&D/engineering, with details on company name, parent headquarters region, industry, year of establishment, scale of operations, functions served, and location.
Recent reports
