Reimagine growth at Elevate – Dallas 2025. See the Agenda.

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Market Insights™
Hybrid_WFM-_Where_AI_and_Agents_Work_Together_in_Harmony
Automation Talent Technology Industry

Hybrid WFM: Where AI and Agents Work Together in Harmony | Market Insights™

by Aishwarya Barjatya and 2 others
Market Insights™
Evolution_of_Workforce_Management_Solutions
Talent

Evolution of Workforce Management Solutions | Market Insights™

by Aishwarya Barjatya and 2 others
Market Insights™
Everest_Group_Analyzed_55__Technology_Providers_on_Multiple_Dimensions_to_Shortlist_the_Top_15_Trailblazers
Talent Technology Industry

Everest Group Analyzed 55 Technology Providers on Multiple Dimensions to Shortlist the Top 15 Trailblazers in the Workforce Management Space within the Contact Center Landscape | Market Insights™

by Aishwarya Barjatya and 2 others
Events
Collections 2.0: AI-powered, Customer-centric Strategies

Collections 2.0: AI-powered, Customer-centric Strategies | Webinar

September 23, 2025

8am PT | 10 am CT | 11am ET | 4pm BST | 8.30pm IST

Webinar

1 hour

Blogs

CXM Meets Agentic AI: Are We Ready to Scale Yet? | Blog

by Aishwarya Barjatya and 1 other
Market Insights™
The Evolving Insurance Industry Landscape
CX / Customer Experience Healthcare Industry Insurance Industry

The Evolving Insurance Industry Landscape | Market Insights™

by Aishwarya Barjatya and 2 others
Market Insights™
CX Transformations Across the Customer Journey in the Insurance Industry
CX / Customer Experience Insurance Industry

CX Transformations Across the Customer Journey in the Insurance Industry | Market Insights™

by Aishwarya Barjatya and 2 others
Market Insights™
Visualizing the Next Era of Insurance - A Glimpse into the Future
Insurance Industry

Visualizing the Next Era of Insurance – A Glimpse into the Future | Market Insights™

by Aishwarya Barjatya and 2 others
Events

What Is Gen AI Doing to Your Impact Sourcing Practices? | Virtual Roundtable

April 17, 2025

9:00 am – 11:30 am EST

Virtual Roundtable

1 hour 30 minutes

Blogs

Top 2025 Customer Experience Trends: A Focus on The Gulf Region | Blog

by Aishwarya Barjatya and 1 other