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Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
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Market Insights™
Africa IT and Business Process Delivery Stats | Market Insights™
September 22, 2020
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Who We Serve
IT Leaders
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Service Providers
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Global Business Services / Shared Services Leaders
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Sourcing and Vendor Management Leaders
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Industries
Banking & Financial Services
Insurance
Healthcare Payers
Healthcare Providers
Life Sciences
Other Industries
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What We Offer
Custom Decision Support
Benchmarking
Locations
Market Assessments
Peer Intelligence
Pricing & Contracting
Provider Capabilities
Talent
Back
Memberships
For Enterprises
Outsourcing Excellence Membership
GBS / Shared Services Membership
IT & Digital Transformation Membership
Back
For Service Providers
For All Others
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Published Research
Our Approach
PEAK Matrix®
Pinnacle Model®
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Consulting
Back
All Capabilities & Offerings
Back
Back
Our Expertise
Business Process Services
Customer Experience Management (CXM)
Finance & Accounting
Human Resources
Procurement & Supply Chain
Industry-Specific Processes
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Information Technology Services
Application Services
Cloud & Infrastructure
Digital Services
Industry-Specific Technology Services
Back
Engineering Services
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Sourcing Expertise
Outsourcing
GBS / Shared Services / GICs
Impact Sourcing
Back
Digital & Next Gen Expertise
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Talent & Locations Expertise
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Back
Our Thinking
Automation & AI
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COVID-19
COVID-19 Resources
COVID-19 Dynamic Tracker
COVID-19 Reports
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Sourcing
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Blog
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Market Insights™
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Quick Polls
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Events
Webinars and Virtual Roundtables
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Conferences
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Back
About Us
What Makes Us Tick
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Leadership
Research Leadership Team
Corporate Leadership Team
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Partnerships & Affiliations
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In the News
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Press Releases
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Back
Careers
Industry Analyst Careers
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Corporate Careers
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Current Openings
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COVID-19
COVID-19 Resource Center
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Recent Reports
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