ServiceNow Services – Provider Compendium 2025

ServiceNow is increasingly central to enterprise digital transformation strategies, moving beyond its roots in ITSM to support integrated workflows across HR, customer service, operations, and risks. The demand for agility, intelligent automation, and improved user experiences is fueling this evolution. The platform’s expanding capabilities, including low-code development, verticalized solutions, and embedded AI are enabling broader enterprise use cases and faster innovation cycles.

In response, the ServiceNow services landscape is becoming more specialized and competitive. Providers are focusing on vertical depth, proprietary accelerators, and AI-infused delivery frameworks to help enterprises unlock greater value. As enterprises expand ServiceNow adoption across functions, they are looking for partners with proven expertise, strategic alignment, and ecosystem collaboration.

This compendium provides comprehensive and fact-based snapshots of 23 ServiceNow service providers, highlighting their capabilities. Each profile offers a comprehensive picture of the provider’s service focus, key IP solutions, and domain investments. The report assists buyers in selecting the best-fit provider for their needs and enables providers to benchmark themselves against peers.