Digital Transformation Services for Mid-market Enterprises PEAK Matrix® Assessment 2025

Mid-market enterprises are increasingly under pressure to balance operational efficiency with innovation amid growing economic uncertainties, disruptive competition, and shifting customer expectations. To remain competitive, these organizations are accelerating their digital transformation journeys, leveraging IT outsourcing to adopt emerging technologies, modernize legacy systems, and build scalable, customer-centric operating models. Providers play a key role in enabling this shift, helping enterprises implement cloud modernization, data-driven insights, AI-enabled automation, cybersecurity, and industry-specific digital solutions.

This report evaluates 24 providers across their market impact and vision and capabilities dimensions. The assessment provides an objective, data-driven analysis of each provider’s strengths and limitations and identifies 2025’s Leaders, Major Contenders, Aspirants, and Star Performers. The study offers a holistic view of the evolving digital transformation landscape, highlighting key market trends, technology adoption patterns, and buyer priorities that are shaping mid-market enterprise transformation strategies.

Readers will gain actionable insights into how providers are differentiating through agility, domain expertise, innovation, and ecosystem partnerships. The report helps enterprise buyers select the right partners for their transformation journeys and enables providers to benchmark their capabilities against industry peers and identify areas for improvement.