How Award-winning GCCs Deliver Exemplary Value with Ecosystem Collaboration

Enterprises have been under pressure to deliver more with less.
As expectations rose and budgets tightened, Global Capability Centers (GCCs) were challenged to drive greater impact across innovation, productivity, and transformation. To meet this demand, leading GCCs turned to strategic external partnerships.

From working with technology providers and product vendors to engaging with startups and service partners, India’s GCCs have been leveraging ecosystem collaborations to drive measurable business outcomes.

In this LinkedIn Live session, Everest Group’s Akshay Mathur sat down with winners of the Nasscom GCC Awards in the Innovation with Impact category to explore how high-performing GCCs are designing and operationalizing successful partnerships with ecosystem players to enhance product capabilities, improve customer experience, enable automation, and increase operational efficiency.

The session discussed:

• • How award-winning GCCs are structuring ecosystem partnerships for strategic advantage and delivering tangible business outcomes

• • How these partnership models are driving transformation across product, technology, and operations

• • What makes these approaches scalable, resilient, and effective in gaining enterprise buy-in and relevance across GCC contexts

Missed the session? The recording is available to watch on demand.