Innovate for Sustainable Growth and Business Impact: Shape Your Strategic Planning for 2026 and Beyond

In a business environment defined by disruption, success isn’t just about resilience, it’s about connected design, planning, and execution. Enterprises that thrive don’t operate in silos; they rethink strategies and action plans to drive growth, agility, and stability end to end across their global operations.

With 72% of enterprises reevaluating their operating models to balance cost efficiency with transformational growth, and 68% of GBS leaders prioritizing innovation as a key driver of business value, it’s clear that companies need more than agility to compete. They need cohesive strategic, operational, and transformational plans that can fire on all cylinders.

Hot off the back of our global Engage Conference in Dallas on 8-10 September, we are inviting senior leaders in global business services, strategic sourcing, vendor management, and IT services to come together for a strategic briefing in London.

Our leading analysts will share highlights from the key themes and topics discussed in Dallas, along with pragmatic frameworks and the inside track on where global leaders will be focusing their attention as they plan for 2026 and beyond.

Agenda

• • 8.30 – 9.30 | Networking Breakfast

• • 9.30 – 10.00| Opening Keynote: Strategic Priorities for Global Services Leaders

    • • Speakers: David Rickard, Rohitashwa Aggarwal, Ricky Sundrani (Everest Group Partners)

• • 10:00 – 10:40 | Panel Discussion: Evolution of Global Delivery Models and Changing Executive Priorities

    • • Panelists: Manoj Kalra (Global Head of Convatec Business Services); Marcel Mertens (Head Strategic Sourcing, ABN Amro) Anurag Srivastava (Head of Workforce Strategy, Experian)

• • 10.40 – 11.15 | Spotlight Session: The Latest Everest Group Research – GBS Mindsets

    • • Speakers: Deborah Kops & Arushi Gupta (Everest Group)

• • 11.15 – 11.55Panel Discussion: Accelerating Workforce Productivity

    • • Panelists: Rebecca Haarhoff (Global Head of Business Excellence & Transformation, JLL), Bill Jolly (SVP Global Business Services, Bayer), Ankur Dhingra (CEO, Prohance)

• • 11:55 – 12:00 | Summary and Close

    • • Speaker: Julian Herbert (Everest Group)

• • 12:00 | Analyst Open House over Lunch

    • • Our analysts will be available to for discussion over buffet lunch

Who should attend?

• • Global Business Services

• • Strategic Sourcing

• • Vendor Management

• • IT Services leaders