Customer Service Reimagined: The Agentic AI Way

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Anil Vijayan, Partner at Everest Group, will speak at the upcoming Support (re)Focus event, sharing expert insights on the latest customer experience (CX) transformation trends shaping the industry. He’ll be joined by CX leaders, support professionals, and technology experts to explore how agentic AI and generative AI are transforming customer interactions.

Register

Join the interactive event to:

  • Discover transformative ideas: Discover the latest advancements in agentic AI and automation and develop strategies to optimize service operations and unlock new growth opportunities

  • Engage with thought leaders: Connect with CX innovators, industry experts, and technology trailblazers to gain actionable insights into the evolving role of AI in customer service

  • Experience the future firsthand: Participate in live demos, interactive sessions, and panel discussions that showcase the real-world applications of AI in customer support.

  • Networking opportunities: Connect with peers and innovators to exchange ideas and turn strategies into actions

Speakers

Anil Vijayan
Partner, Everest Group

Taranjeet Singh
Head of AI, SearchUnify

Arwinder Kaur
Vice President Marketing, SearchUnify

Ashimendu Bose
Executive Advisor, SearchUnify

Garima Aneja
Associate Product Marketing Manager, SearchUnify

Vishal Sharma
Chief Technology Officer, SearchUnify

Ashimendu Bose
Executive Advisor, SearchUnify

Naveen Kumar
VP of Worldwide Customer Support and Success, Rubrik

Anil Vijayan

Partner