What’s Next in Financial Services? Driving Transformation Through Sourcing, Technology, and Operations

The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments. To navigate these complexities, BFSI organizations need critical market intelligence, peer best practices, and strategic frameworks for informed sourcing, technology, and operational decisions.

In this  webinar, attendees learned how BFSI firms are driving business transformation in response to the macroeconomic environment, evolving customer needs, the tightening regulatory landscape, and the rapid adoption of AI and cloud technologies.

What questions did the webinar answer for the participants?

• • What are the IT and sourcing implications of the business and operating model transformations that BFSI firms are undertaking?

• • What is the product-IT operating model, and what does it mean in the BFSI industry?

• • What is the role of AI in the financial services transformation?

• • Where are industry peers in their generative AI adoption journey from pilot to production?

• • How can BFSI firms extract more value from their core systems by investing in an ecosystem of core augmentation solution providers?

• • What is the upcoming research from Everest Group covering technology providers in the BFSI industry?

Who should attend?

• • CIOs and CTOs

• • IT and BPO strategy and department heads

• • Heads of outsourcing

• • Procurement managers, global sourcing managers, and vendor managers

• • IT and BPO service provider leadership

• • Technology providers

• • Analyst relations