Explore the Potential of Gen AI in BFSI GBS: Charting the Gen AI Path

While generative AI has taken center stage in the enterprise transformation journey, many organizations are still struggling to harness its full potential. However, banking, financial services, and insurance (BFSI) GBS could be the catalyst to help solve this challenge.

During this virtual roundtable, our expert analysts and BFSI industry thought leaders, had an engaging discussion into the generative AI promise, its use cases, the key challenges, and the main risks impeding its real-time adoption.

Participants came away with attainable and realistic use cases for BFSI organizations to drive significant business outcomes, including:

• • Guiding principles for setting up a generative AI ecosystem in GBS

• • Oversight on the overall role generative AI applications can play in the end-to-end service value chain

• • Requisite change management practices for scaled implementation

• • Top skills GBS organizations must be geared for

• • Insights into the outlook for generative AI

Who attended?

• • GBS leaders

• • GBS strategy leaders

• • GBS site leaders

• • GBS AI/ML or data analytics leaders

• • GBS technology/transformation/IT leaders

• • GBS business units/operations leaders