Provider Compendium
Customer Experience Management (CXM) in EMEA – Service Provider Compendium 2021
Customer Experience Management (CXM) in EMEA – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 25 service providers, including scale of operations, technology solutions, portfolio mix, and delivery locations, along with Everest Group’s PEAK Matrix® Service Provider Assessment. The compendium also sheds light on the EMEA CXM operations service provider landscape.
The study will enable current and potential buyers of CXM in EMEA to assess the providers on their areas of strength and limitations based on desired capabilities.
This report is available to members.