PEAK Matrix®

Recruitment Process Outsourcing (RPO) – Service Provider Landscape with PEAK Matrix® Assessment 2021

$4,999 Purchase Abstract
The RPO industry experienced a major disruption in 2020, as organizations froze hiring at the start of the pandemic. As the situation eased toward the end of the year, organizations resumed hiring and the RPO industry slowly recovered. Despite these volatile market conditions, organizations and service providers showed resilience and used the adversity as an opportunity to focus on improvements such as remote delivery of services, process automation, and technology integration. In this research, we analyze the RPO service provider landscape across various dimensions:
  • RPO service provider landscape overview
  • RPO PEAK Matrix® and Star Performers for 2021
  • Service provider delivery capability assessment
   

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