Buyer Satisfaction with Intelligent Document Processing (IDP) – Are Buyers Delighted or Disenchanted?
Intelligent Document Processing (IDP) can offer multiple benefits – improved document processing accuracy, reduced cost, faster turnaround time, and enhanced employee experience, among others. These solutions can be integrated with internal applications, systems, and other automation platforms. IDP products find a wide variety of use cases across business functions and verticals, and, thus, many enterprises and global service providers are investing in IDP.
However, IDP is a burgeoning market with technologies that are relatively new to many potential buyers, in terms of solution features, deployment models, and commercial aspects. These products are also rapidly evolving in the sophistication of their capabilities, features, and functionalities.
This report analyzes the IDP technology market across various dimensions, such as key drivers for adoption, buyer satisfaction with vendor capabilities, and key strengths and areas of improvement according to buyers.
This report is available to members.