State of the Market

Supply Chain Transformation Services for Retail and Consumer Packaged Goods (CPG) – State of the Market 2025

The Supply Chain Transformation Services for Retail and Consumer Packaged Goods (CPG) – State of the Market 2025 report comprehensively examines how RCPG enterprises are reimagining their supply chains amid digital disruption, shifting consumer expectations, and geopolitical pressures. The study highlights how providers are integrating IT and business process services with AI, analytics, and automation to drive visibility, inventory optimization, and last-mile delivery.

Key insights include:

  • Market size and growth trends across geographies, buyer segments, and service areas
  • Shifts toward integrated IT-BP engagements and agile, tech-driven deal models
  • Strategic priorities such as ESG compliance, AI-enabled forecasting, and supply chain as-a-service
  • Changing commercial models, talent strategies, and delivery footprints

The report also explores provider investments, partner ecosystems, and implications for both enterprises and providers, offering strategic guidance to build future-ready, resilient supply chains.