Briefings (1) Conference (1) Event (1) Provider Compendium (1)

Africa (7) Agentic AI (10) AI ethics (1) AI platforms (3) AIOps (1) Analytics (3) Artificial intelligence (AI) (25) Australia/New Zealand (4) Business case/ROI (1) Business outcomes (2) Business Process Outsourcing (BPO) (8) Central & Eastern Europe (13) Central America & Caribbean (1) Consumer preferences & behaviors (2) Contact center operations (4) Contact Center-as-a-Service (CCaaS) (5) Content moderation (CoMo) (18) Content supply chain (2) Conversational AI (1) Customer experience management (CXM) (95) Customer feedback & satisfaction (CSAT, NPS, CES) (2) Customer insights & analytics (2) Data engineering (1) Data management (2) Data protection (1) Data security & privacy (1) Deep learning (1) Digital commerce platforms (3) Digital experience platforms (2) East Asia (5) Economy (1) Financial Crime & Compliance (FCC) (2) Financial risk (1) Generative AI (GenAI) (24) Global Business Services (GBS) (4) Global Capability Center (GCC) (4) Identify & access management (IAM) (1) Impact sourcing (6) India (1) Innovation (1) Insurance claims (1) Insurance distribution (1) Insurance intermediaries (1) Insurance policy servicing (1) Insurance Third-party Administrators (TPA) (1) InsurTech (1) IT service management (ITSM) (1) Loyalty (4) Marketing (12) Marketing analytics (1) Marketing operations (9) MarTech (5) Mergers & acquisitions (M&A) and divestitures (3) Metaverse (1) Middle East (5) North America (6) Offshore (3) Onshore (1) Outsourcing (8) Outsourcing process (2) Outsourcing strategy (2) Pharmaceuticals/biopharma (1) Pharmacovigilance (1) Pharmacy Benefits Manager (PBM) (1) Pricing (1) Process automation platforms (2) Process orchestration (1) Procure-to-pay (P2P/PTP) (1) Procurement (3) Property & casualty insurance (1) Provider portfolio (1) Quantum computing (0) Responsible AI (3) Risk management (1) SalesTech (1) Self-service & chatbots (2) Source to Contract (S2C) (2) Source to Pay (S2P) (2) South America (3) Southeast Asia (9) Specialists (2) Start-ups (1) Strategic sourcing (3) Supplier innovation (1) Supplier Performance Management (SPM) (1) Supplier Relationship Management (SRM) (2) Sustainability (1) Talent management (3) The Philippines (1) Transformation (1) Trust & safety (27) Ukraine-Russia (1) Western Europe (15) Workforce planning (1)

Accenture (1) Capgemini (1) Cognizant (1) Deloitte (1) DXC Technology (1) EPAM (1) EXL (1) EY (1) Genpact (1) IBM (1) Infosys (1) Mphasis (1) NTT DATA (1) PwC (1) Sonata Software (1) Stefanini (1) TCS (1) Tech Mahindra (1) UST (1) Virtusa (1) Wipro (1) WNS (1)

Advanced SciTech Agentic and Process Automation ​Amazon Web Services (AWS) Application Services Artificial Intelligence (AI) ​Asset and Wealth Management​ Banking and Financial Services Intelligent Operations Banking and Financial Services IT Catalyst™ Clinical Development Technology Cloud and Infrastructure Services Contingent Staffing Contingent Workforce Management Contract Research Organization Services Customer Experience Management CX Excellence CXM Technology Cybersecurity Data and Analytics Digital Adoption Platforms (DAP) Digital Services Digital Workplace Employer of Record (EOR) Engineering Research and Development Enterprise Platform Services Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor Finance and Accounting Financial Crime and Compliance Forces & Foresight™ GBS and GCC Google Cloud Healthcare IT Healthcare Payer Intelligent Operations Healthcare Provider Healthcare Provider Intelligent Operations HealthTech Human Resources Insurance Intelligent Operations Insurance IT Insurance Technology (InsurTech) Insurance Third-Party Administration (TPA) Services Intelligent Document Processing (IDP) Lending and Mortgages Life Sciences Commercial Life Sciences Intelligent Operations Life Sciences IT Locations Insider™ Marketing and Sales Services and Technology ​Microsoft Azure Microsoft Business Application Services Modern Application Development (MAD) Multi-country Payroll Outsourcing Excellence Payment Integrity Solutions Pricing Analytics as a Service Process Intelligence Procurement and Supply Chain ProcureTech R&D and Innovation Excellence Recruitment Retail and CPG Retirement Technologies Rewards and Recognition SAP Services Software Engineering Supply Chain Management (SCM) Services Sustainability Technology and Services Trust and Safety Value and Quality Assurance (VQA)

Aaditya Jain (2) Aakash Verma (1) Aakash Verma (RCPG) (1) Aastha Chakrawarty (5) Abhigyan Kumar (1) Abhigyan Malik (5) Abhilasha Sharma (1) Abhiram Srivatsa (2) Abhishek A.K. (1) Abhishek Sharma (2) Abhishek Singh (3) Aditya Amrut Pawar (1) Aditya Pawar (1) Akshat Vaid (1) Akshay Mathur (3) Alisha Mittal (4) Amardeep Modi (1) Amit Anand (1) Amit Rawat (1) Amy Fong (1) Anand Subramanian (2) Anant Bayya (1) Anish Agarwal (2) Anju Kattakathu (2) Ankit Agarwala (1) Ankit Gupta (1) Ankit Nath (1) Ankur Verma (3) Anurag Mukherjee (2) Arjun Mehta (4) Arpit Mehra (9) Arpita Dwivedi (4) Arushi Gupta (2) AS Yamohiadeen (1) Asakura Norihito (2) Ashwin Venkatesan (1) Aurindum Mukherjee (1) Bhanushee Malhotra (2) Bharanidharan SP (5) Bharath M (1) Brish Bhan Vaidya (1) Cecilia Van Cauwenberghe (2) Chunky Satija (3) CJ Sengupta (2) David Rickard (1) Deborah Kops (1) Deepthi Mudunooru (6) Divya Jaiwar (1) Era Singh (1) Gunjan Mundra (1) Harshit Garg (3) Hemant Singh (1) Himanshu Mhatre (6) Hrishi Raj Agarwalla (1) Isaac Premsingh (15) Ishi Thakur (1) Jillian Walker (17) Jimit Arora (1) Jimmi James (1) Juliette Peyronnet (1) Kalyani Devrukhkar (17) Kanishka Chakraborty (1) Kartikey Kaushal (1) Kartikeya Panja (1) Kasthuri Jagadeesan (20) Katrina Menzigian (2) Kaustubh K (6) Kazuyuki Katayama (1) Khushi Dham (1) Krishna Zawar (2) Kumar Avijit (2) Lalith Kumar (1) Lloyd Fernandes (1) Mansi Gupta (5) Manu Aggarwal (2) Manukrishnan SR (1) Mayank Dawar (1) Michel Janssen (3) Mukesh Ranjan (5) Muskaan Jain (3) Naga Koundinya (1) Nandita Pandey (1) Nebin Mathew (1) Nikhil Malhotra (2) Niraj Agarwal (1) Nisarg Shah (1) Nishant Udupa (3) Nithya S (1) Nitish Mittal (3) Oishi Mazumder (4) Paritosh Doshi (3) Parul Jain (1) Parul Trivedi (3) Peter Bendor-Samuel (5) Prabhjyot Kaur (2) Prabhneet Kaur (1) Prakhar Singh (1) Pranati Dave (1) Prateek Singh (1) Pravina Jayaraman (6) Priya Bhalla (4) Priya Gupta (1) Priya Sahni (2) Rajesh Ranjan (2) Rashi Garg (4) Ravi Joshi (1) Ravneet Kaur (5) Richard Sear (11) Ricky Sundrani (1) Rishikesh K (2) Rithima Warrier (4) Rohit (1) Rohit Gupta (2) Rohit K (1) Rohitashwa Aggarwal (3) Ronak Doshi (3) Ruchin Dwivedi (1) Rugved Sawant (1) Ruplekha Choudhurie (1) Sahil Chaudhary (1) Sakshi Garg (1) Samikshya Meher (1) Sanchari Chatterjee (2) Sanchita Gupta (2) Sandeep Pattathil (2) Sanket Anshuman (2) Sharath Hari N (1) Shaurya Thakur (1) Shirley Hung (2) Shivam Chugh (1) Shivam Singh (1) Shivangee Kumar (1) Shreeya Deshpande (1) Shreya Arora (1) Shreya Nagpal (1) Shreyansh Sharma (1) Shrinivas Tukdeo (2) Shubham Yadav (2) Siddesh Mahadevan (4) Sneha Singh (2) sortiz (1) Srish Gowtham (1) Subramanya S Bettadapura (1) Suman Upardrasta (1) Sumit Kumar (1) Supratim Nandi (1) Suseel Menon (11) Sushree Acharya (3) Suyash Choudhary (2) TA Sharath (2) Tejas Sethi (1) Twinkle Chitra (1) Vaibhav Pandhari (1) Varshith Reddy (1) Vidharsana S (1) Vishal Gupta (23) Vudikala Pramodh (1) Vyom Nagaich (5) Yash Vardan Singh (1) Yashika Roy (4) Yugal Joshi (3) Yukta Sharma (1) Zachariah K Chirayil (5)