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NEWWebinar May 26, 2026
GBS Service Experience: Is the Juice Worth the Squeeze?
There is no question that GBS organizations are becoming adept at improving service experience. Fewer escalations. Better self-service. Smoother workflows. Higher stakeholder satisfaction. Stronger trust. There is clearly juice in SX. The harder question is whether… -
Talent Acquisition (TA) is structurally disrupting as volatile skill demands, fragmented technology ecosystems, and human-coordinated workflows create persistent gaps between hiring needs and execution capacities. Enterprises struggle to scale TA effectively, with manual coordination across systems…
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For decades, enterprise background screening functioned as a pre-employment requirement. This approach is changing as enterprises contend with distributed workforces, faster and more complex fraud vectors (including AI-driven impersonation), and increasingly nuanced compliance obligations across geographies.…
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The enterprise talent assessment market has reached an inflection point, with a fragmented landscape of specialized tools consolidating into integrated platforms that promise broader coverage across the talent lifecycle. These assessment technology suites are increasingly positioned…
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Thematic Report March 26, 2026
Pharma Sourcing Playbook: Wallet Share Analysis of Top 20 Pharma
Pharmaceutical enterprises are reassessing their IT services sourcing strategies amid moderate growth, budget discipline, and rising innovation expectations. As provider consolidation intensifies, a small group of leading providers continues to capture a disproportionate share of enterprise… -
Viewpoint Jan. 09, 2026
Embedding Scientific Expertise at the Core of Life Sciences IT Service Delivery
As pharma enterprises modernize data architectures, automate workflows, and scale AI across the value chain, scientific expertise is becoming essential to realize meaningful outcomes from digital initiatives. Without scientific grounding, digital systems risk producing insights that… -
LinkedIn Live Nov. 19, 2025
The Analyst Relations Playbook: Strengthen Partnerships & Influencer Impact
In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other… -
Category Strategy Templates Oct. 17, 2025
Market Intelligence Template for Category Strategies – Life Sciences IT Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In the face of emerging agentic AI use… -
Viewpoint Sep. 26, 2025
Moving Beyond Fragmented Touchpoints: AI-Enabled Platforms for End-to-End Stakeholder Engagement in MedTech
MedTech organizations are under increasing pressure to reimagine stakeholder engagement in response to increasing demand for personalized, connected experiences across the entire device life cycle. Functional silos, disparate technologies, and a lack of cross-functional alignment constrain… -
Viewpoint June 25, 2025
Systems of Execution (SoE) in Life Sciences: Enabling Enterprise-scale Omnichannel Engagement
Life sciences enterprises operate in an increasingly complex engagement landscape due to rising content fatigue, expanding Healthcare Professional (HCP)/patient touchpoints, and growing stakeholder expectations for relevance. Traditional engagement strategies, characterized by fragmented data, siloed operational workflows,… -
Provider Snapshot Dec. 10, 2024
Prakhar Saxena
Assistant Manager
Mohit Singarkar
Senior Information SpecialistProvider Snapshot | CGI Group
The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining… -
Provider Snapshot Sep. 16, 2024
Provider Snapshot | Genpact
The highly dynamic global services market is evolving rapidly, shift priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining growth strategies. As enterprises explore various sourcing models to uncover… -
Provider Snapshot Aug. 01, 2024
Provider Snapshot | NTT DATA
The highly dynamic global services market is evolving rapidly, shift priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining growth strategies. As enterprises explore various sourcing models to uncover… -
Provider Snapshot July 08, 2024
Mohit Singarkar
Senior Information Specialist
Prakhar Saxena
Assistant ManagerProvider Snapshot | Capgemini
The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining… -
Provider Snapshot Jan. 31, 2024
Provider Snapshot | Deloitte
The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining… -
Provider Snapshot Dec. 07, 2023
Prakhar Saxena
Assistant Manager
Mohit Singarkar
Senior Information SpecialistProvider Snapshot | Birlasoft
The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining… -
Provider Snapshot July 18, 2023
Provider Snapshot | UST
The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining… -
Provider Snapshot May 30, 2023
Provider Snapshot | EXL
The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
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