All Reports Events Blogs Videos
Showing 210 results
  • NEW
    Webinar
    May 26, 2026

    There is no question that GBS organizations are becoming adept at improving service experience. Fewer escalations. Better self-service. Smoother workflows. Higher stakeholder satisfaction. Stronger trust. There is clearly juice in SX. The harder question is whether…
  • Webinar
    April 10, 2026

    AI and agentic AI mark a potential “Netflix” moment for the software industry, with sharp market reactions wiping billions from SaaS valuations. As traditional models come under pressure, a critical question emerges: is the SaaS model…
  • Viewpoint
    March 11, 2026

    The next decade will redefine the future of work. Everest Group’s study of over 300 enterprises with annual revenues exceeding US$1 billion reveals strong strategic intent, but uneven execution. Network fragility remains widespread, AI pilots often…
  • Blog
    Feb. 12, 2026

    Anthropic’s latest Artificial Intelligence (AI) launch has showed clear progress toward agentic behavior and bringing the vision of systems that don’t just assist humans, but increasingly act on their behalf, closer to reality. Although, within hours, US software stocks were sold off sharply and a familiar narrative resurfaced: AI is finally coming…
  • Thematic Report
    Feb. 11, 2026

    Claims is no longer a back-office function in Property and Casualty (P&C) insurance; it is a customer trust, cost control, and competitive differentiation enabler. As insurers face service and repair inflation, climate-driven catastrophe volatility, social inflation…
  • Webinar
    Feb. 04, 2026

    As the year unfolds, organizations are making technology and services spend decisions amid sustained volatility. Enterprise priorities are being set in real time, shaped by economic uncertainty, geopolitical risk, regulatory scrutiny, and increasing pressure to demonstrate…
  • Webinar Deck
    Jan. 13, 2026

    Analyst Relations professionals play a pivotal role in shaping and accelerating the strategic growth initiatives of their internal stakeholders. Yet expectations of AR are rapidly rising, teams are being asked to align more closely with organizational…
  • Webinar
    Jan. 09, 2026

    Today’s technology companies face a major shift. Even the strongest products can’t win alone. Growth now depends on building ecosystems that amplify product value, accelerate adoption, and drive meaningful customer outcomes. In this session, Everest Group…
  • Voice of the Customer
    Dec. 18, 2025

    AI- and automation-enabled workflows, advanced data and analytics capabilities, and increasingly interoperable technology stacks are rapidly and meaningfully transforming the pharma platforms landscape. Together, these shifts are enabling greater efficiency, scalability, and agility across the biopharma…
  • Voice of the Partner
    Dec. 15, 2025

    Global technology ecosystems are rapidly transforming as enterprises increasingly rely on channel partners to deliver integrated, outcome-driven solutions. As technology stacks expand and customer expectations rise, technology providers are reshaping their partner engagement models to drive…
  • Webinar
    Dec. 05, 2025

    Analyst Relations professionals play a pivotal role in shaping and accelerating the strategic growth initiatives of their internal stakeholders. Yet expectations of AR are rapidly rising, teams are being asked to align more closely with organizational…
  • Blog
    Dec. 03, 2025

    Litigation in Insurance refers to the process where disputes over claims or coverage move from negotiation or adjustment into the legal system. It typically involves attorneys, courts, and formal proceedings, marking the point where a claim stops being a file and becomes…
  • Market Insights™
    Nov. 05, 2025

  • Market Insights™
    Nov. 05, 2025

  • State of the Market
    Oct. 29, 2025

    The Property and Casualty (P&C) insurance industry is operationally transforming in response to rising claims costs, regulatory pressures, and the need for agility in distribution and servicing. Insurers are moving beyond cost-driven outsourcing to pursue AI-enabled,…
  • PEAK Matrix®
    Sep. 10, 2025

    The Property and Casualty (P&C) insurance industry is undergoing rapid transformation, driven by volatile market conditions, cost pressures, and increasing operational complexity. As insurers strive for profitable growth and agility, they are reconfiguring core operations and…
  • Voice of the Customer
    July 29, 2025

    Enterprises face a surge in identities, human, machine, and application, across on-premises, multi-cloud, and edge environments. Against that backdrop, Identity and Access Management (IAM) technology has become the control plane for enforcing Zero-trust policies, ensuring compliance…
  • LinkedIn Live
    July 24, 2025

    Watch on LinkedIn Global Capability Centers (GCCs) in India rapidly evolved from cost-efficient service hubs to strategic centers of innovation, product development, and digital transformation for global enterprises. As this evolution accelerated, talent development became a…
  • Viewpoint
    July 22, 2025

    The rise of Systems of Execution (SoE) marks a profound evolution in enterprise technology and consulting models. Unlike legacy systems of record and engagement, SoE combine structured data and user signals to autonomously sense, decide, and…
  • Viewpoint
    July 17, 2025

    This report explores the seismic shift unfolding in the consulting landscape as generative AI advances from experimental novelty to core service enabler. In the face of rising client expectations for faster insights, hyper-personalized recommendations, and outcome-based…

Items per page