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Showing 126 results
  • NEW
    PEAK Matrix®
    May 28, 2026

    Vendor Management System (VMS) platforms are becoming increasingly important as enterprises seek to improve visibility, governance, compliance, and efficiency across end-to-end contingent workforce programs, including services procurement and independent contractor management. Organizations across industries and geographies…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Webinar Deck
    Dec. 03, 2025

    Heading towards 2026, traditional global business services models need to keep up with rising enterprise expectations, economic volatility, and the emergence of AI as a transformational force. In the midst of this change, the playbooks of…
  • Pinnacle Model®
    Nov. 24, 2025

    Global Capability Centers (GCCs) are increasingly positioned as innovation engines, moving from back-office support to strategic partners that co-create solutions with the broader ecosystem. This report examines how GCCs are collaborating with external entities – such…
  • Pinnacle Model®
    Nov. 24, 2025

    Global enterprises are reconfiguring their operating models to respond to disruptive technologies, shifting customer demands, and rising geopolitical and economic pressures. In this context, the ability to build and scale next-generation capabilities has become essential. This…
  • Pinnacle Model®
    Nov. 10, 2025

    Global Capability Centers (GCCs) have evolved from cost-focused execution hubs into strategic innovation engines. Today’s best-performing centers actively shape business models, deliver new solutions, and influence enterprise strategy. This report benchmarks 58 GCCs using Everest Group’s…
  • Pinnacle Model®
    Nov. 10, 2025

    Access to a skilled, future-ready workforce is becoming the defining factor for GCC success as they evolve from execution hubs to strategic partners in enterprise transformation. This Pinnacle Model® analysis identifies GCCs delivering the highest business…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • Viewpoint
    July 22, 2025

    The rise of Systems of Execution (SoE) marks a profound evolution in enterprise technology and consulting models. Unlike legacy systems of record and engagement, SoE combine structured data and user signals to autonomously sense, decide, and…
  • Viewpoint
    July 17, 2025

    This report explores the seismic shift unfolding in the consulting landscape as generative AI advances from experimental novelty to core service enabler. In the face of rising client expectations for faster insights, hyper-personalized recommendations, and outcome-based…
  • Viewpoint
    June 10, 2025

    The age of Systems of Execution (SoE) is upon us, where intelligent, autonomous platforms do not just inform decisions but act on them in real time. This shift is rendering traditional systems and static consulting models…
  • Briefings
    May 14, 2025

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • PEAK Matrix®
    Dec. 18, 2024

    Enterprises are investing in change management to navigate complex organizational transformations due to technology advances and evolving business models. Historically, several organizations struggled to realize their digital transformation initiatives’ full potential due to the absence of…
  • Conference
    Dec. 03, 2024

    Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively…
  • PEAK Matrix®
    Oct. 14, 2024

    European enterprises invest to enhance customer and employee experiences, optimize processes and costs, drive growth, and advance sustainability. Historically, enterprises received subdued RoI from their digital transformation initiatives due to a lack of a clear vision…
  • Thematic Report
    Oct. 10, 2024

    The rapid advances in quantum computing are reshaping the technology landscape, highlighting the need for specialized infrastructure to support its complex workloads. Quantum computing requires substantial computational resources for tasks such as optimization, simulation, and encryption,…
  • PEAK Matrix®
    Sep. 04, 2024

    North American enterprises are investing heavily in customer experience, process and cost optimization, growth, and sustainability. Historically, enterprises have received subdued returns from digital transformation initiatives, leading to a growing reliance on consulting services to ensure…
  • Event
    Aug. 22, 2024

    Growth challenges and a variable economic environment are driving more mid-market enterprises to adopt digital technologies – but what is the best way to drive digital transformation? Based on insights gleaned from Everest Group’s Digital Transformation…
  • Thematic Report
    Aug. 22, 2024

    Growth challenges and a variable economic environment are driving more mid-market enterprises to adopt digital technologies – but what is the best way to drive digital transformation? Based on insights gleaned from Everest Group’s Digital Transformation…

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