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  • NEW
    PEAK Matrix®
    May 28, 2026

    Vendor Management System (VMS) platforms are becoming increasingly important as enterprises seek to improve visibility, governance, compliance, and efficiency across end-to-end contingent workforce programs, including services procurement and independent contractor management. Organizations across industries and geographies…
  • Blog
    May 19, 2026

    Organizations have invested heavily in observability platforms, yet a quiet crisis is undermining every dashboard, and every digital experience initiative: too many endpoints remain unmanaged, and under-instrumented.   Unified Endpoint Management (UEM) is not a peripheral Information Technology (IT) concern; it is the foundation that determines whether observability produces real…
  • FEATURED
    State of the Market
    April 28, 2026

    The digital workplace services market is entering a new phase of steady growth, driven by AI acceleration, cross-tower convergence, and a shift toward capability-led differentiation. Enterprises are no longer viewing workplace services as operational support, but…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Blog
    Feb. 18, 2026

    Anthropic’s Claude Cowork launch signals a shift in how the company is positioning its Large Language Model (LLM). Cowork expands Claude’s reach beyond developers to analysts, business teams, and knowledge workers who want to analyze data and build models without deep technical expertise. …
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • Viewpoint
    Dec. 18, 2025

    Productivity applications, such as coding assistants, chatbots, and workflow automation, have been driving generative AI’s use cases across enterprises. While these tools help employees work faster, they do not fundamentally transform how people connect, make decisions,…
  • Tech Launch Perspective
    Dec. 02, 2025

    Microsoft’s latest digital workplace product announcements at Microsoft Ignite 2025 emphasize the accelerating integration of generative AI, data orchestration, and contextual support across enterprise collaboration environments. With tools such as Microsoft Agent 365 and Microsoft 365…
  • State of the Market
    Nov. 25, 2025

    As enterprises embrace hybrid work across a multigenerational workforce, each with unique needs and priorities, they are reshaping their workplace strategies to support the future of work. In this evolution, Microsoft’s modern work offerings such as…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • Blog
    Nov. 05, 2025

    In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
  • Provider Compendium
    Nov. 03, 2025

    The digital workplace market is experiencing a demand stabilization phase, as macroeconomic uncertainty has moderated overall growth, signaling a strategic recalibration by enterprises as they increasingly become discerning in prioritizing spend and targeting impactful use cases.…
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • PEAK Matrix®
    Sep. 09, 2025

    The digital workplace market is experiencing a demand stabilization phase, as macroeconomic uncertainty has moderated overall growth, signaling a strategic recalibration by enterprises as they increasingly become discerning in prioritizing spend and targeting impactful use cases.…
  • Viewpoint
    July 22, 2025

    The rise of Systems of Execution (SoE) marks a profound evolution in enterprise technology and consulting models. Unlike legacy systems of record and engagement, SoE combine structured data and user signals to autonomously sense, decide, and…
  • Viewpoint
    July 17, 2025

    This report explores the seismic shift unfolding in the consulting landscape as generative AI advances from experimental novelty to core service enabler. In the face of rising client expectations for faster insights, hyper-personalized recommendations, and outcome-based…
  • Provider Compendium
    June 25, 2025

    As enterprises embrace hybrid work and respond to the evolving expectations of multigenerational workforces, rethinking digital workplace strategies has become a strategic priority. Microsoft modern work solutions, such as Microsoft Teams and other Microsoft 365 applications,…
  • Viewpoint
    June 10, 2025

    The age of Systems of Execution (SoE) is upon us, where intelligent, autonomous platforms do not just inform decisions but act on them in real time. This shift is rendering traditional systems and static consulting models…

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