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  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Blog
    Nov. 27, 2023

    Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • Webinar Deck
    Nov. 09, 2021

    On November 9, Everest Group hosted a webinar titled, "The Talent Shortage is Real. Five Things We Now Know." For the past several years, the talent war has had a special emphasis on the demand for…
  • Viewpoint
    Dec. 06, 2019

    Organizations around the world are weathering a perfect storm characterized by a slowing economy, talent shortages, and significant technology and digital intervention. These challenges have resulted in widespread adoption of the Recruitment Process Outsourcing (RPO) model as a…