Filters
Clear Filters
Reset all filters
Content Type
Event
(1)
PEAK Matrix®
(2)
Provider Compendium
(1)
Roundtable
(1)
Tech Launch Perspective
(1)
Viewpoint
(2)
Voice of the Customer
(1)
No results found
Topics
AdTech
(1)
Africa
(2)
Agentic AI
(33)
AI ethics
(1)
AI infrastructure
(13)
AI platforms
(13)
AIOps
(4)
Alternative assets
(9)
Analytics
(7)
Annuities
(17)
Artificial intelligence (AI)
(53)
Asset management
(22)
Australia/New Zealand
(29)
Autonomous vehicles
(2)
Benchmarking
(1)
Benefits
(1)
Blockchain
(16)
BPaaS
(4)
Business case/ROI
(1)
Business outcomes
(1)
Business Process Outsourcing (BPO)
(16)
Cards & payments
(45)
Category management
(1)
Central & Eastern Europe
(44)
Central America & Caribbean
(5)
Cloud computing
(16)
Commercial banking
(43)
Confidential computing
(1)
Consumer/retail banking
(22)
Contact center operations
(4)
Contact Center-as-a-Service (CCaaS)
(3)
Contingent staffing
(1)
Contracting
(3)
Conversational AI
(2)
Cryptocurrency & digital assets
(12)
Custody & fund administration
(5)
Customer experience management (CXM)
(18)
Customer feedback & satisfaction (CSAT, NPS, CES)
(1)
Customer insights & analytics
(8)
Cybersecurity
(5)
Data engineering
(0)
Data governance & quality
(3)
Data integration
(2)
Data management
(2)
Data security & privacy
(1)
Datacenter
(1)
Digital experience platforms
(9)
Digital twins/industry 4.0
(4)
East Asia
(10)
Embedded systems
(3)
Employee engagement
(1)
End-user computing
(1)
Energy
(1)
Energy storage
(1)
Engineering
(5)
Engineering verification & validation/testing
(1)
Enterprise applications
(5)
Finance & accounting
(2)
Finance operations
(2)
Finance regulatory reporting & compliance
(4)
Financial compliance & controls
(4)
Financial Crime & Compliance (FCC)
(22)
Financial market infrastructure
(1)
Financial risk
(4)
Fintech
(17)
Generative AI (GenAI)
(15)
Global Business Services (GBS)
(4)
Global Capability Center (GCC)
(3)
Human Capital Management (HCM)
(1)
Human Resources (HR)
(2)
Hyperscaler
(7)
Independent Software Vendors (ISV)
(1)
India
(12)
Information & communication tech
(1)
Innovation
(1)
Insurance billing & payments
(5)
Insurance claims
(20)
Insurance distribution
(11)
Insurance intermediaries
(5)
Insurance policy servicing
(18)
Insurance Third-party Administrators (TPA)
(7)
Insurance underwriting
(13)
InsurTech
(29)
Intelligent Document Processing (IDP)
(2)
Investment banking
(7)
IT application management & support (AMS)
(13)
IT applications
(3)
IT consulting
(5)
IT infrastructure
(2)
IT modernization
(8)
IT operations
(3)
IT quality engineering & testing
(1)
IT risk
(2)
Lending
(21)
Life insurance
(36)
London insurance market
(1)
Managed Services
(3)
Manufacturing engineering
(4)
Marketing analytics
(1)
MarTech
(1)
Mergers & acquisitions (M&A) and divestitures
(8)
Metaverse
(2)
Mid-market
(2)
Middle East
(27)
Mortgages
(1)
Net Zero
(2)
North America
(61)
Offshore
(1)
Omnichannel support
(1)
Operational risk audits & controls
(1)
Outsourcing
(7)
Outsourcing process
(2)
Outsourcing strategy
(1)
Payer claims & administration
(1)
Pricing
(1)
Private capital/PE
(7)
Process automation platforms
(8)
Process intelligence
(6)
Process orchestration
(7)
Procurement
(2)
ProcureTech
(1)
Product engineering
(1)
Property & casualty insurance
(58)
Provider portfolio
(2)
Quantum computing
(2)
Quantum cybersecurity
(1)
Recruiting
(1)
Reinsurance
(1)
Reskilling
(3)
Responsible AI
(1)
Retirements & pensions
(18)
RFP/RFI
(1)
Risk management
(7)
SalesTech
(1)
Semiconductor engineering
(1)
Skills
(4)
Small & medium-sized businesses (SMB)
(1)
Software product engineering (SPE)
(6)
Software-defined vehicles
(2)
Source to Contract (S2C)
(1)
South America
(14)
Southeast Asia
(10)
Specialists
(11)
Strategic partner
(1)
Strategic sourcing
(7)
Supplier governance
(1)
Supply chain
(2)
Sustainability
(17)
Systems integration (SI)
(18)
Talent management
(12)
Technology architecture
(2)
Telecom networks
(4)
The Philippines
(1)
Third-party risk management (TPRM)
(1)
Trading & brokerage
(5)
Transformation
(9)
Treasury & cash management
(2)
Trust & safety
(1)
Wealth management
(33)
Western Europe
(48)
Workforce planning
(2)
No results found
Companies & Technologies
Abbott Laboratories
(1)
Accenture
(1)
Adobe
(3)
Amazon Web Services (AWS)
(1)
Appian
(4)
Atos
(1)
Avaloq
(1)
Backbase
(1)
Broadridge
(1)
Capgemini
(1)
CGI
(1)
Cognizant
(1)
DXC Technology
(1)
EdgeVerve
(1)
Envestnet
(1)
Finastra
(1)
FIS
(1)
Fiserv
(1)
FNZ
(1)
Hexaware
(1)
IBM
(1)
Infosys
(3)
Infosys Finacle
(1)
InvestCloud
(1)
Liferay
(1)
Mphasis
(1)
NTT DATA
(2)
Oracle
(1)
Pega
(3)
Salesforce
(3)
SEI
(1)
SS&C Blue Prism
(1)
TCS
(1)
Tech Mahindra
(1)
TEMENOS
(3)
Virtusa
(1)
Wipro
(1)
No results found
Membership
Advanced SciTech
Agentic and Process Automation
Amazon Web Services (AWS)
Application Services
Artificial Intelligence (AI)
Asset and Wealth Management
Banking and Financial Services Intelligent Operations
Banking and Financial Services IT
Catalyst™
Clinical Development Technology
Cloud and Infrastructure Services
Contingent Staffing
Contingent Workforce Management
Contract Research Organization Services
Customer Experience Management
CX Excellence
CXM Technology
Cybersecurity
Data and Analytics
Digital Adoption Platforms (DAP)
Digital Services
Digital Workplace
Employer of Record (EOR)
Engineering Research and Development
Enterprise Platform Services
Everest Group Strategic Access | Consulting
Everest Group Strategic Access | Investor
Finance and Accounting
Financial Crime and Compliance
Forces & Foresight™
GBS and GCC
Google Cloud
Healthcare IT
Healthcare Payer Intelligent Operations
Healthcare Provider
Healthcare Provider Intelligent Operations
HealthTech
Human Resources
Insurance Intelligent Operations
Insurance IT
Insurance Technology (InsurTech)
Insurance Third-Party Administration (TPA) Services
Intelligent Document Processing (IDP)
Lending and Mortgages
Life Sciences Commercial
Life Sciences Intelligent Operations
Life Sciences IT
Locations Insider™
Marketing and Sales Services and Technology
Microsoft Azure
Microsoft Business Application Services
Modern Application Development (MAD)
Multi-country Payroll
Outsourcing Excellence
Payment Integrity Solutions
Pricing Analytics as a Service
Process Intelligence
Procurement and Supply Chain
ProcureTech
R&D and Innovation Excellence
Recruitment
Retail and CPG
Retirement Technologies
Rewards and Recognition
SAP Services
Software Engineering
Supply Chain Management (SCM) Services
Sustainability Technology and Services
Trust and Safety
Value and Quality Assurance (VQA)
No results found
Contributors
Aaditya Jain
(1)
Aastha Chakrawarty
(5)
Abhigyan Kumar
(1)
Abhigyan Malik
(5)
Abhiram Srivatsa
(2)
Abhishek Mundra
(2)
Abhishek Sharma
(8)
Abhishek Singh
(7)
Aditya Pawar
(1)
Akash Thunga
(7)
Akshat Vaid
(1)
Alisha Mittal
(1)
Amardeep Modi
(41)
Amit Anand
(1)
Amit Lad
(9)
Amy Fong
(15)
Anand Subramanian
(1)
Anchal Guleria
(4)
Anil Vijayan
(2)
Anish Nath
(15)
Anju Kattakathu
(2)
Ankit Gupta
(1)
Ankita Upadhyay
(1)
Ankur Verma
(2)
Anushka Kochar
(1)
Arpit Mehra
(9)
Arpita Dwivedi
(5)
AS Yamohiadeen
(1)
Ashwin Gopakumar
(1)
Ashwin Venkatesan
(18)
Bhanushee Malhotra
(9)
Bharanidharan SP
(5)
Brish Bhan Vaidya
(1)
Chetan Dabade
(1)
Chunky Satija
(2)
CJ Sengupta
(14)
Deepthi Mudunooru
(6)
Deepti Sekhri
(3)
Dheeraj Maken
(1)
Divya Chandak
(1)
Everest Group
(7)
Harpreet Makan
(25)
Isaac Premsingh
(3)
Ishi Thakur
(1)
Jillian Walker
(3)
Jimit Arora
(13)
Jonty Padia
(2)
Kalyani Devrukhkar
(3)
Kartikey Kaushal
(1)
Kasthuri Jagadeesan
(3)
Kaustubh K
(6)
Kavya Murki
(1)
Ketan Kumar
(6)
Khushboo Hanjura
(5)
Khushi Dham
(1)
Kriti Gupta
(6)
Kriti Seth
(1)
Manan Singhal
(2)
Mansi Gupta
(4)
Manukrishnan SR
(2)
Matthew Corsi
(1)
Mukesh Ranjan
(25)
Muskaan Jain
(3)
Naga Koundinya
(1)
Nandita Pandey
(1)
Neeraj Sasheendran
(6)
Nikhil Paranjape
(1)
Niraj Agarwal
(1)
Nisarg Shah
(1)
Nithya S
(1)
Nitish Mittal
(4)
Niveditha Arjun
(8)
Niyati Vohra
(4)
Oishi Mazumder
(4)
Pallavi Seth
(3)
Pragya Sultania
(2)
Praharsh Srivastava
(5)
Prakhar Saxena
(1)
Pranati Dave
(1)
Prateek Singh
(7)
Pravina Jayaraman
(6)
Priya Bhalla
(4)
Priya Gupta
(1)
Priya Sahni
(2)
Rachita Rao
(3)
Rahul Gehani
(5)
Rahul Mittal
(1)
Rashi Garg
(8)
Raya Mukherjee
(4)
Richard Sear
(1)
Rishikesh K
(2)
Rita N. Soni
(1)
Riya Munjal
(3)
Rod Bourgeois
(10)
Rohit
(1)
Rohit Gupta
(2)
Rohit K
(1)
Rohitashwa Aggarwal
(1)
Ronak Doshi
(8)
Ruchi Yadav
(1)
Ruchin Dwivedi
(4)
Rugved Sawant
(1)
Samikshya Meher
(2)
Sanket Anshuman
(2)
Santhosh Kumar
(31)
Sarweshwer Gupta
(1)
Saumil Misra
(1)
Shhouraya Chadha
(1)
Shirley Hung
(5)
Shivam Chugh
(1)
Shivangee Kumar
(1)
Shreepriya Sinha
(12)
Shreeya Deshpande
(1)
Shreyansh Sharma
(1)
Shrinivas Tukdeo
(1)
Shubham Yadav
(2)
Siddharth Muzumdar
(1)
Sneha Singh
(1)
Srawesh Subba
(1)
Sudeshna Chandra
(5)
Supratim Nandi
(1)
Supriya Rajpal
(2)
Surya Teja
(1)
Suseel Menon
(10)
Sushree Acharya
(4)
Suyash Choudhary
(1)
Tanvi Rai
(2)
Titus M
(2)
Twinkle Chitra
(1)
Udit Singh
(4)
Upshant Saini
(11)
Uthra K
(1)
Utkarsh Shahdeo
(4)
Vaibhav Bansal
(2)
Varun Jain
(1)
Veer Kapadia
(11)
Vershita Srivastava
(7)
Vigitesh Tewary
(1)
Vignesh Kannan
(1)
Vishal Gupta
(23)
Vudikala Pramodh
(1)
Vyom Nagaich
(5)
Yugal Joshi
(15)
Yukta Sharma
(1)
Yusuf Ahsan
(3)
Zachariah K Chirayil
(17)
No results found
-
Tech Launch Perspective May 19, 2026
AI-led Process Automation – Review of Appian’s Product Announcements at Appian World 2026
Enterprises are increasingly adopting AI-led process automation to improve productivity, accelerate application development, and enable intelligent orchestration across complex business workflows. As enterprises operationalize AI at scale, there is growing demand for platforms that combine governance,… -
Voice of the Customer April 13, 2026
Voice of the Customer (VoC): Banking Customer Experience Orchestration Products (CXOPs)
Customer Experience (CX) has become a central digital transformation pillar in banking, driven by rising customer expectations, competitive pressures from digital-native players, and increasing regulatory scrutiny. Banks are investing in CX Orchestration Platforms (CXOPs) to deliver… -
Accelerated digitalization, evolving regulations, and shifting customer expectations are challenging legacy Banking and Financial Services (BFS) systems and reshaping how institutions operate and deliver value. This Viewpoint, drawing on insights from Everest Group’s participation at Sibos…
-
Provider Compendium Dec. 10, 2025
Asset and Wealth Management (AWM) Customer Experience Orchestration Products (CXOP) – Provider Compendium 2025
Evolving investor demands, product innovation, and heightened compliance expectations are rapidly modernizing the AWM industry. Customer Experience Orchestration Products (CXOPs) have become foundational to these transformation agendas, enabling firms to deliver personalized, consistent, and data-driven experiences… -
PEAK Matrix® Nov. 28, 2025
Asset and Wealth Management (AWM) Customer Experience Orchestration Products (CXOP) PEAK Matrix® Assessment 2025
This PEAK Matrix® Assessment by Everest Group evaluates leading Customer Experience Orchestration Product (CXOP) providers in the Asset and Wealth Management (AWM) industry. As the industry undergoes accelerated digital transformation driven by client expectations for hyper-personalized… -
Viewpoint Sep. 30, 2025
Systems of Execution (SoE) in Investment Banking (IB)
Investment banking enterprises face mounting pressure from volatile macroeconomic conditions, fee compression, disintermediation through special purpose acquisition companies and direct listings, and increasingly complex regulatory mandates such as Basel III/IV, MiFID II, and Dodd-Frank. Traditional human-led… -
What are the latest trending issues shaping tech and ops sourcing within the banking, financial services, and insurance (BFSI) sector? During this virtual roundtable Everest Group analysts guided a dynamic discussion on the most impactful sourcing…
-
PEAK Matrix® June 28, 2019
Next-generation IT Infrastructure Services in BFS PEAK Matrix™ Assessment 2019: Hybrid IT for Migrating Core on Cloud
The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
No results were found matching your search request.
Clear FiltersHere are some steps you can take to help find what you’re looking for:
Refine your search terms
Make sure your keywords are spelled correctly, try using different terms, avoid abbreviations, or consider more general language. You can also visit our FAQ page for a list of advanced search techniques.
Questions?
Need help? Insights, support, and answers – just a question away.
Let’s ConnectOr visit our FAQs
Items per page