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NEWVoice of the Customer May 28, 2026
Voice of the Customer (VoC): Retirements and Pensions Core Technology
Retirement and pensions enterprises are modernizing their technology stacks to improve administration accuracy, member and sponsor experiences, and operational resilience across recordkeeping, contributions, pension payroll, withdrawals, investment servicing, and advice-led engagement. Legacy administration platforms, fragmented payroll… -
Tech Launch Perspective May 20, 2026
Insurance Technology – Review of Equisoft’s Amplify Product Launch
Life and Annuity (L&A) insurers are increasingly investing in modernization initiatives to replace legacy policy administration environments, improve operational efficiency, and support digitally enabled customer experiences. This report explores Equisoft’s recent strategic announcements, including the launch… -
Tech Launch Perspective May 19, 2026
AI-led Process Automation – Review of Appian’s Product Announcements at Appian World 2026
Enterprises are increasingly adopting AI-led process automation to improve productivity, accelerate application development, and enable intelligent orchestration across complex business workflows. As enterprises operationalize AI at scale, there is growing demand for platforms that combine governance,… -
Voice of the Customer May 14, 2026
Voice of the Customer (VoC): Group Life Insurance Core Technology
Group life insurers are modernizing their technology stacks to shorten implementation timelines and deliver simpler, digital-first journeys for sponsors, brokers, and members, while balancing cost, operational risk, and compliance expectations. Legacy group administration platforms and fragmented… -
Voice of the Customer May 07, 2026
Voice of the Customer (VoC): Individual Life Insurance Core Technology
Individual life insurers are modernizing their technology stacks to improve underwriting-to-issue speed, strengthen operational controls, and elevate digital experiences for advisors and policyholders. Yet legacy platforms, technical debt, and integration complexities continue to absorb a meaningful… -
Viewpoint April 30, 2026
Reimagining Customer Relationship Management (CRM) in Corporate and Investment Banking
Corporate and investment banking is undergoing a fundamental shift as client expectations, market dynamics, and competitive pressures demand faster, more precise, and highly coordinated engagement. Traditional Custom Relationship Management (CRM) systems, built for documentation and compliance,… -
Voice of the Customer April 13, 2026
Voice of the Customer (VoC): Banking Customer Experience Orchestration Products (CXOPs)
Customer Experience (CX) has become a central digital transformation pillar in banking, driven by rising customer expectations, competitive pressures from digital-native players, and increasing regulatory scrutiny. Banks are investing in CX Orchestration Platforms (CXOPs) to deliver… -
Provider Recognition March 03, 2026
Top 50™ Core Banking Technology Providers 2026
The Everest Group Top 50™ Core Banking Technology Providers 2026 report presents an objective, data-driven analysis of the leading core banking technology providers serving the global banking industry. This ranking offers a factual, multi-parameter view of… -
Provider Compendium Jan. 09, 2026
Underwriting Orchestration for Property and Casualty (P&C) Insurance Products – Provider Compendium 2026
The need to streamline complex workflows, meet broker and customer demands, and expand distribution channels is accelerating digital transformation in Property and Casualty (P&C) insurance underwriting. Traditional methods reliant on fragmented tools and manual processes are… -
Accelerated digitalization, evolving regulations, and shifting customer expectations are challenging legacy Banking and Financial Services (BFS) systems and reshaping how institutions operate and deliver value. This Viewpoint, drawing on insights from Everest Group’s participation at Sibos…
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State of the Market Dec. 16, 2025
Property and Casualty (P&C) Insurance State of the Market 2025
Economic volatility, climate-related losses, and rising regulatory expectations are causing the global Property and Casualty (P&C) insurance industry to significantly transform. Carriers are focused on modernizing legacy systems and adopting AI-powered tools to enhance efficiency, pricing… -
Market Insights™ Dec. 15, 2025
The C.L.O.U.D. Framework for BFSI’s Journey in the Cloud
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Market Insights™ Dec. 15, 2025
Cloud a Vital Enabler in Enterprise-Scale AI in BFSI
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Market Insights™ Dec. 15, 2025
BFSI’s Shift from Cloud Adoption to Cloud Optimization
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Market Insights™ Dec. 15, 2025
5 Strategic Ecosystem Collaboration Pillars to Maximize BFSI Cloud Value
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Provider Compendium Dec. 10, 2025
Asset and Wealth Management (AWM) Customer Experience Orchestration Products (CXOP) – Provider Compendium 2025
Evolving investor demands, product innovation, and heightened compliance expectations are rapidly modernizing the AWM industry. Customer Experience Orchestration Products (CXOPs) have become foundational to these transformation agendas, enabling firms to deliver personalized, consistent, and data-driven experiences… -
Thematic Report Dec. 09, 2025
Insurance Fraud Market Report 2025: Navigating the AI Era of Risk, Complexity, and Collaboration
Insurance fraud is rapidly evolving from isolated claims events to systemic, AI-driven threats that span the entire policy life cycle. Fraudsters are exploiting automation gaps, generative AI tools, and digital platforms to scale manipulation tactics such… -
Tech Launch Perspective Dec. 08, 2025
Financial Crime and Compliance (FCC) – Review of Quantexa’s Cloud AML Product Launch
In September 2025, Quantexa announced its Cloud AML platform – a SaaS-based solution built on Azure and targeted at midsize and community banks in the US. The launch reflects Quantexa’s strategy to democratize its contextual decision… -
PEAK Matrix® Nov. 28, 2025
Asset and Wealth Management (AWM) Customer Experience Orchestration Products (CXOP) PEAK Matrix® Assessment 2025
This PEAK Matrix® Assessment by Everest Group evaluates leading Customer Experience Orchestration Product (CXOP) providers in the Asset and Wealth Management (AWM) industry. As the industry undergoes accelerated digital transformation driven by client expectations for hyper-personalized… -
Thematic Report Nov. 28, 2025
Cloud-First Financial Future – How Banking, Financial Services, and Insurance (BFSI) Enterprises can Accelerate Transformation with Hyperscalers
BFSI enterprises are evolving their cloud strategies to align more closely with business objectives. As cloud adoption matures, the focus is shifting from infrastructure-led migrations to unlocking value across five core transformation pillars: product and customer…
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