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What is headless architecture and why is Salesforce pushing for it now? Salesforce’s push toward Headless 360 comes as the company closes the Fiscal Year (FY) 2026 from a position of strength, supported by US$41.5 billion… -
Viewpoint April 30, 2026
Reimagining Customer Relationship Management (CRM) in Corporate and Investment Banking
Corporate and investment banking is undergoing a fundamental shift as client expectations, market dynamics, and competitive pressures demand faster, more precise, and highly coordinated engagement. Traditional Custom Relationship Management (CRM) systems, built for documentation and compliance,… -
As AI adoption accelerates across banking, financial services, and insurance, leaders are working to define, measure, and govern AI adoption value, and drive change management for scaled adoption. This exclusive virtual roundtable on July 8 will…
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Provider Recognition April 15, 2026
Top 50™ Financial Crime and Compliance (FCC) Technology Providers 2026
The Financial Crime and Compliance (FCC) technology landscape is entering a new operating era shaped by real-time payments, embedded finance, and always-on digital channels. These shifts are compressing decision windows while expanding the scope and sophistication… -
Voice of the Customer April 13, 2026
Voice of the Customer (VoC): Banking Customer Experience Orchestration Products (CXOPs)
Customer Experience (CX) has become a central digital transformation pillar in banking, driven by rising customer expectations, competitive pressures from digital-native players, and increasing regulatory scrutiny. Banks are investing in CX Orchestration Platforms (CXOPs) to deliver… -
Provider Recognition March 23, 2026
Top 50™ Life and Annuities (L&A) Insurance Technology Providers 2026
The Life and Annuities (L&A) insurance industry is entering a new phase of technology-led transformation, as insurers move beyond point digitalization toward enterprise-wide modernization powered by AI, data, and cloud. Core systems are being re-architected to… -
Provider Recognition March 11, 2026
Top 50™ Property and Casualty (P&C) Insurance Technology Providers 2026
The global Property and Casualty (P&C) insurance technology market continues to evolve as insurers modernize core systems, embed AI across the value chain, and strengthen ecosystem partnerships to drive speed, accuracy, and resilience. As carriers respond… -
Each time Artificial Intelligence (AI) crosses a capability threshold, predictions of application-layer obsolescence follow. The latest wave of agentic AI announcements has triggered renewed “Software-as-a-Service (SaaS) disruption” noise, suggesting that autonomous systems could bypass traditional application layers. Financial services offer a more rigorous proving ground,…
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Provider Recognition March 03, 2026
Top 50™ Core Banking Technology Providers 2026
The Everest Group Top 50™ Core Banking Technology Providers 2026 report presents an objective, data-driven analysis of the leading core banking technology providers serving the global banking industry. This ranking offers a factual, multi-parameter view of… -
Thematic Report Feb. 11, 2026
Claims Transformation: A Strategic Imperative for the Next Era of Property and Casualty (P&C) Insurance
Claims is no longer a back-office function in Property and Casualty (P&C) insurance; it is a customer trust, cost control, and competitive differentiation enabler. As insurers face service and repair inflation, climate-driven catastrophe volatility, social inflation… -
State of the Market Jan. 15, 2026
Grow Fast, Govern Faster – Financial Crime and Compliance (FCC) Operations State of the Market 2026
Amid rising regulatory expectations and growing fraud complexity, financial institutions are reengineering Financial Crime and Compliance (FCC) operations to meet demands for agility, cost efficiency, and risk mitigation. This report provides a detailed view of the… -
Provider Compendium Dec. 30, 2025
Customer Experience (CX) Services in Insurance Operations – Provider Compendium 2025
The insurance industry is transforming Customer Experiences (CXs) as organizations prioritize digital agility, cost efficiency, and operational resilience. Insurers are rapidly evolving from traditional, siloed operations toward AI-driven, omnichannel journeys supported by cloud modernization and real-time… -
Accelerated digitalization, evolving regulations, and shifting customer expectations are challenging legacy Banking and Financial Services (BFS) systems and reshaping how institutions operate and deliver value. This Viewpoint, drawing on insights from Everest Group’s participation at Sibos…
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Market Insights™ Dec. 15, 2025
The C.L.O.U.D. Framework for BFSI’s Journey in the Cloud
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Market Insights™ Dec. 15, 2025
Cloud a Vital Enabler in Enterprise-Scale AI in BFSI
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