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  • NEW
    Webinar
    May 26, 2026

    There is no question that GBS organizations are becoming adept at improving service experience. Fewer escalations. Better self-service. Smoother workflows. Higher stakeholder satisfaction. Stronger trust. There is clearly juice in SX. The harder question is whether…
  • Viewpoint
    April 27, 2026

    Enterprises pushing deeper into AI adoption are realizing that their current operating environments cannot deliver the scale, speed, and reliability required to support AI-led business models. To move forward with confidence, organizations must rethink operations as…
  • Tech Launch Perspective
    Dec. 30, 2025

    Cisco’s edge computing infrastructure strategy for AI reflects growing enterprise demand for scalable, secure, and real-time AI deployment at the edge. This report analyzes Cisco’s announcements at the Cisco Partner Summit 2025, emphasizing the company’s Unified…
  • Provider Compendium
    Dec. 24, 2025

    As cloud costs grow more dynamic and AI use proliferates, FinOps is evolving from cost reporting to a broader operating model that blends granular cost/usage analytics with governance and policy management, AI-powered automation, sustainability/carbon tracking, and…
  • Blog
    Dec. 03, 2025

    Telecommunication providers and Global System Integrators (GSIs) are entering a new phase of strategic convergence driven by evolving market dynamics and rapid technology advances. Both types of providers face growing pressures to evolve, and their collaboration is emerging as a key pathway to strengthen competitiveness and unlock new revenue growth opportunities.  Telcos are experiencing sustained margin pressures as connectivity-led business models become…
  • Blog
    Dec. 03, 2025

    According to a recent Everest Group study, 58% of telecom enterprises have not moved their Artificial Intelligence (AI) pilots to production. Why? Most telecom operators are focused on where to implement AI, but leading AI adopters show that true success lies in how to implement AI.   But…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • PEAK Matrix®
    Nov. 13, 2025

    As cloud costs grow more dynamic and AI use proliferates, FinOps is evolving from cost reporting to a broader operating model that blends granular cost/usage analytics with governance and policy management, AI-powered automation, sustainability/carbon tracking, and…
  • Blog
    Nov. 10, 2025

    Why traditional observability is breaking down:   Enterprises today are generating more telemetry than ever, often analyzing over a trillion metrics a day across millions of devices. Yet, despite this data abundance, less than 25% of the enterprises report full-stack observability, and most of them struggle to stitch together insights across…
  • Innovation Watch
    Oct. 31, 2025

    Enterprises are increasingly facing RoI scrutiny, talent gaps, and increased operational risks from AI and have shifted expectations from traditional monitoring offering passive dashboards to faster detection, diagnosis, and resolution. AI-powered observability moves beyond legacy monitoring…
  • Aug. 20, 2025

    IT Investments View the full report
  • State of the Market
    Aug. 05, 2025

    The global IT services for telecom market is growing slowly, driven by macroeconomic headwinds, regulatory complexities, market saturation, and an increasingly complex cyber-risk landscape. Despite these challenges, telecom enterprises are ramping up investments in AI-enabled operations,…
  • Tech Launch Perspective
    June 26, 2025

    As enterprise AI adoption accelerates, organizations are ramping up investments in infrastructure capable of supporting a broad spectrum of AI workloads, from training to inference, across data center, cloud, and edge environments. AI is fueling demand…
  • June 12, 2025

    Setting the scene – FinOps moving from cost reports to business value More than a thousand FinOps practitioners converged on San Diego this June, and the vibe was unmistakable: FinOps has broken out of the “cloud cost-tracking”…
  • Tech Launch Perspective
    March 12, 2025

    Telecom-specific AI-powered solutions will be vital in optimizing telecom infrastructure and delivering next-generation connectivity as 5G, Open RAN, and network disaggregation gain momentum. The industry is significantly transforming, with Large Language Models (LLMs) and Small Language…
  • Feb. 25, 2025

    Ground Station-as-a-Service (GSaaS) or Ground Segment-as-a-Service (GSaaS) providers manage the ground segment infrastructure required to maintain satellite connectivity with the earth as satellites orbit. With GSaaS, satellite operators can share ground infrastructure and pay based on usage…
  • PEAK Matrix®
    Dec. 20, 2024

    The Secure Access Service Edge (SASE) services market in the EMEA region is significantly growing, transforming enterprises' networking and security landscape. The shift toward cloud-centric operations, global hybrid workforce expansion, and the increasing adoption of zero-trust…
  • State of the Market
    Dec. 12, 2024

    The network services market is steadily growing due to the enterprise demand for secure, adaptable, and high-performance connectivity solutions. The rapid adoption of cloud computing, IoT, data-intensive applications, and AI workloads highlights how robust network infrastructure…
  • Thematic Report
    Nov. 22, 2024

    As FinOps evolves to address modern cloud environments’ complexities, Kubernetes management has become a key area for organizations seeking financial control and efficiency within their containerized infrastructures. Kubernetes introduces unique challenges in cost visibility and resource…
  • Thematic Report
    Nov. 15, 2024

    As cloud adoption grows, FinOps is essential for organizations seeking financial accountability and cost control in their cloud environments. The FinOps framework combines financial management with cloud operations, enabling organizations to manage and optimize spending and…

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