• Viewpoint
    April 30, 2026

    Corporate and investment banking is undergoing a fundamental shift as client expectations, market dynamics, and competitive pressures demand faster, more precise, and highly coordinated engagement. Traditional Custom Relationship Management (CRM) systems, built for documentation and compliance,…
  • Market Insights™
    April 01, 2026

  • Viewpoint
    Feb. 13, 2026

    The payments industry is transforming, as traditional, linear workflows are increasingly misaligned with the demands of today’s digital environment. Rising transaction volumes, real-time processing expectations, and heightened regulatory scrutiny are exposing execution gaps that result in…
  • Market Insights™
    Jan. 02, 2026

  • Market Insights™
    Jan. 02, 2026

  • PEAK Matrix®
    Dec. 11, 2025

    The banking IT services market is structurally resetting. The old model, under which banks relied on labor arbitrage, large offshore teams, and periodic technology upgrades, no longer delivers. Higher delivery costs, tariff uncertainties, wage pressures, and…
  • Viewpoint
    Dec. 05, 2025

    The Banking and Financial Services (BFS) industry is entering a new AI adoption phase. While enterprises have achieved success with generative AI pilots and rule-based automation, most efforts remain confined to narrow use cases such as…
  • Artificial intelligence is evolving faster than a quarterly earnings report, and just when we’ve started to master generative AI , a new breakthrough is emerging: agentic AI!  This isn’t just another buzzword to add to your…
  • Blog
    March 11, 2024

    Cloud service providers are vital partners in helping Banking and Financial Services (BFS) institutions build robust systems for cloud migration and exit strategies to maneuver complex regulatory and operational environments. These approaches promise to ignite technological…
  • Thematic Report
    July 21, 2023

    In the face of growing macroeconomic tension and a cautious approach to IT spend, the banking industry continues to embrace cloud as a key enabler for growth and resilience amid fierce competition. The increasing emphasis on…
  • Viewpoint
    July 20, 2022

    The need for speed, agility, resiliency, and product innovation continues to push Banking and Financial Services (BFS) firms to adopt cloud solutions. Cloud-based transformation has proven its centrality to sustainable enterprise operations, resilient business innovation, and…
  • Webinar Deck
    June 21, 2022

    The next evolution of technology is upon us, and business leaders are racing to understand new concepts like Web 3.0 and Metaverse – both generating strong reactions from hype acceptance to extreme cynicism. Regardless, organizations that…
  • Viewpoint
    Nov. 18, 2021

    The US retirement plan industry is evolving rapidly, with factors such as demographic shifts, alternative employment options, participants’ changing financial needs, and regulatory changes impacting plan providers’ business priorities. Plan providers face unique challenges as they…
  • Viewpoint
    Sep. 30, 2021

    Banking and Financial Services (BFS) enterprises have accelerated cloud transformation initiatives in an attempt to make their business operations more resilient, scalable, and competitive in light of non-traditional entrants offering financial services. Success in this market…