• See Us At
    May 18, 2026

    June 15 - 16, 2026 Hyatt Regency Austin, TX We're sponsoring and exhibiting at ProcureCon IT Sourcing 2026. Come and see us at booth #105. IT procurement isn’t just about sourcing technology, it’s about managing complex…
  • Discovery
    March 04, 2025

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Discovery
    Jan. 31, 2025

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Market Insights™
    Sep. 12, 2024

  • Market Insights™
    Sep. 12, 2024

  • Event
    June 25, 2024

    The economic environment is currently uncertain due to concerns around inflation and geopolitical instability in parts of the world. As a result, enterprises are pushing service providers to deliver more while keeping costs static or even…
  • Market Insights™
    March 15, 2024

  • Market Insights™
    Jan. 05, 2024

  • Webinar Deck
    Sep. 12, 2023

    In the current market, prices are reaching a plateau, and providers are facing the pressing need to re-evaluate their solutions to gain a competitive edge in outsourcing deals. Additionally, today’s buyers are increasingly more aware that…
  • Video
    July 07, 2023

    In this next video from the Pricing Bulletin series, we explore the crucial topic of role rationalization in outsourcing contracts. Join Everest Group’s Amanpreet Manchanda, Practice Director, and Achint Arora, Partner, as they discuss outsourcing strategy…
  • Webinar Deck
    May 23, 2023

    In 2022, the outsourcing industry experienced significant attrition and wage hikes. However, those metrics stabilized in the first few months of 2023, and due to today’s economic environment, the focus has turned to cost control. To…
  • Webinar Deck
    April 04, 2023

    2022 was an unusual year for IT procurement category managers, specifically those managing software and cloud investments. We witnessed price hikes across the board from software and cloud providers, accompanied by enterprise budget cuts in anticipation…
  • Thematic Report
    July 28, 2022

    There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Pricing model asks are now moving from simple day rates to…
  • Webinar Deck
    April 12, 2022

    On April 12, Everest Group hosted a webinar titled, "Outsourcing Pricing: 3 Pitfalls and 2 Unknowns Enterprises Need to Know in 2022." The market for outsourced services has changed drastically in the past twelve months. With…
  • Thematic Report
    Oct. 17, 2019

    On October 17, Everest Group hosted a webinar titled, "Output-Based Pricing in Application Services: Adoption in the As-a-Service Economy." Despite decades of outsourcing experience, pricing models continue to be input-based, leaving little to no incentive for…
  • Thematic Report
    July 15, 2016

    PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact the pricing. Additionally, the reports include insights on contemporary outsourcing trends…