• Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Event
    Nov. 07, 2023

    The slowdown in demand in 2023 had a significant impact on services pricing trends. Simultaneously, changing pricing models, coupled with the rise of generative AI and the financial constraints faced by enterprises due to escalating SaaS…
  • Webinar Deck
    Nov. 07, 2023

    The slowdown in demand in 2023 had a significant impact on services pricing trends. Simultaneously, changing pricing models, coupled with the rise of generative AI and the financial constraints faced by enterprises due to escalating SaaS…
  • Viewpoint
    March 15, 2023

    Recent global events such as the COVID-19 pandemic, the Great Resignation, the Ukraine-Russia conflict, and rising inflation have repeatedly tested organizations’ ability to adapt in an increasingly volatile world. Enterprises, irrespective of industry or size, are…
  • PEAK Matrix®
    Sep. 14, 2022

    Conversational AI is a network of advanced technologies and solutions that integrate and communicate with each other to share information across systems. Enterprises show a greater propensity to leverage these solutions to provide superior CX, drive…
  • Event
    Aug. 18, 2022

    Everest Group Practice Director, Ashwin Gopakumar, will join a panel to discuss Mortgage and AI-based document processing and the various options and strategies enterprises can adopt to minimize risk and maximize returns. They will discuss: The…
  • State of the Market
    July 15, 2022

    Everest Group defines Intelligent Document Processing (IDP) as the capturing of data from documents (e.g., emails, texts, PDFs, and scanned documents) and its categorization and extraction for further processing using AI technologies such as computer vision,…
  • State of the Market
    June 30, 2022

    It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. One of the most powerful digital levers enabling enterprise transformation journeys is Intelligent Process Automation…
  • Provider Compendium
    June 24, 2022

    Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for…
  • LinkedIn Live
    May 18, 2022

    The expectations of today’s technology workforce have changed and continue to evolve. As a result, employers are needing to focus on creating compelling employee value propositions, especially in light of the Great Resignation and the persistent…
  • PEAK Matrix®
    May 06, 2022

    Intelligent Document Processing (IDP) products are an essential component of an enterprise’s automation technologies portfolio. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning…
  • Provider Compendium
    May 02, 2022

    It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. Manual operations pose numerous challenges, and, hence, organizations are shifting to digital, automated, and intelligent…
  • Viewpoint
    April 29, 2022

    A data avalanche is increasingly overwhelming organizations today. The effort to process this data is labor- and time-intensive, as well as prone to errors. Many organizations are hence relying on Intelligent Document Processing (IDP) solutions to…
  • PEAK Matrix®
    March 23, 2022

    It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. Manual operations pose numerous challenges, and, hence, organizations are shifting to digital, automated, and intelligent…
  • Event
    March 02, 2022

    Everest Group Practice Director, Ashwin Gopakumar, will join expert panelists Scott Lee, CRO, and Yingchao "YZ" Zhang, Head of Global Solutioning, from Singularity Systems to explore the challenges of extracting information from unstructured documents. They will…
  • Viewpoint
    Nov. 25, 2021

    The COVID-19 pandemic heavily impacted the healthcare industry, with healthcare payers and providers grappling with a shortage of resources due to skyrocketing demand, reduced operational margins due to economic uncertainties, and additional administrative cost overheads. Several…
  • Viewpoint
    Oct. 08, 2021

    Unstructured documents refer to documents without a pre-defined layout, which have a high structural and semantic variability, such as contracts and emails. Although such documents are highly prevalent in an organization’s routine transactions, enterprises have largely…
  • Viewpoint
    Sep. 30, 2021

    P&C insurers are undergoing massive transformation to remain competitive in the face of strong headwinds in the form of regulatory and cost pressures. Changing customer expectations and the advent of digital-native players have further compelled insurers…
  • Viewpoint
    Sep. 10, 2021

    Enterprise business processes often revolve around document processing, with companies often spending significant manual effort in extracting meaningful information from documents. Manual document processing is not only cost-intensive, but also marked by errors and long turnaround…

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