• LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Sustainability is now a vital focus for engineering firms, driven by shifting consumer preferences, technological progress, and environmental awareness.   This blog examines how companies are adapting their value chains and processes, in order to meet…
  • Event
    March 28, 2024

    For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity,…
  • Automotive original equipment manufacturers (OEMs), classified as Tier 1, 2, and 3, are experiencing a substantial and permanent change in customer preferences due to the widespread adoption of Software Defined Vehicles (SDVs) and Autonomous, Connected, Electric,…
  • Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was…
  • Provider Compendium
    Nov. 12, 2021

    The insurance industry is burdened with obsolete legacy systems, talent shortage, and resistance to change. In addition, consumer needs, habits, and expectations, which were gradually evolving pre-COVID-19, have radically shifted during the pandemic, spurred by the…
  • PEAK Matrix®
    Oct. 21, 2021

    The insurance industry is burdened with obsolete legacy systems, talent shortage, and resistance to change. In addition, consumer needs, habits, and expectations, which were gradually evolving before COVID-19, have radically shifted during the pandemic, spurred by…
  • Provider Compendium
    Sep. 14, 2021

    The COVID-19 pandemic and the resulting economic fallout have adversely impacted Life and Annuity (L&A) insurance businesses, leading to demand stress, revenue compression, and profitability pressures. The challenges have been compounded by carriers relying heavily on…
  • State of the Market
    July 15, 2021

    The UK insurance market, the world's largest (re)insurance hub, is poised for radical transformation with the recent release of Lloyd’s Blueprint 2.0, the marketplace’s digitalization program. The transformation has been accelerated by consumer needs, habits, and…
  • Thematic Report
    July 14, 2021

    The global cyber insurance market is currently valued at nearly US$7 billion-8 billion and is expected to grow at over 20% CAGR over 2020-23 on account of increasing cyberattacks, the growing need for IT compliance and…
  • Blog
    May 20, 2021

    In our previous publication, Cyber Insurance Market Dynamics, we discussed cyber insurance market dynamics and the measures both insurers and enterprises are taking to improve capabilities, reduce risk, and curb overall claims losses. In this final…
  • Blog
    May 18, 2021

    In our previous publication, Cybersecurity Risk Management in a Post-Pandemic Era, we discussed the implications of increasing cyber-attacks on insurers and enterprises in a post-pandemic world. While insurers are actively taking measures to improve cyber risk…
  • Blog
    May 11, 2021

    The intensity and severity of cyber events has accelerated during the COVID-19 pandemic as more and more people are working remotely and from home. This increasing frequency of cyberattacks has brought volatility to the already spiking…
  • State of the Market
    Feb. 26, 2021

    The coronavirus pandemic and the resulting economic fallout have adversely impacted insurance businesses, leading to demand stress, revenue compression, and profitability pressure. In addition, consumer needs, habits, and expectations, which were gradually evolving pre-COVID-19, have radically…
  • Aug. 07, 2020

    GBS Cost and Performance Benchmarks Book is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us The Cost and Performance Benchmarks Book is an off-the-shelf reference for GBS professionals…