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Voice of the Customer May 22, 2026
Voice of the Customer (VoC): Master Data Management (MDM)
Enterprises are redefining their Master Data Management (MDM) strategies as data reliability, governance, and AI readiness become central to enterprise transformation. As organizations modernize their data architecture and scale AI, generative AI, analytics, and automation initiatives,… -
FEATUREDPEAK Matrix® April 30, 2026
Agentic Process Automation (APA) Solutions PEAK Matrix® Assessment 2026
Enterprises are redefining their automation strategies as Agentic Process Automation (APA) evolves from traditional rule-based automation to AI-enabled, agentic, and outcome-driven transformation. This shift reflects a move from standalone automation initiatives to integrated programs that combine… -
Provider Compendium Dec. 30, 2025
Data Observability Technology – Provider Compendium 2025
Enterprises are experiencing rising data complexities as they scale cloud adoption, modernize data estates, and operationalize AI. In this landscape, undetected data issues, ranging from quality degradation and schema drift to pipeline failures and governance lapses,… -
LinkedIn Live Nov. 19, 2025
The Analyst Relations Playbook: Strengthen Partnerships & Influencer Impact
In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other… -
PEAK Matrix® Nov. 13, 2025
Data and Analytics (D&A) Services PEAK Matrix® Assessment 2025
Enterprises are redefining their Data and Analytics (D&A) strategies to build a strong data foundation for AI that is tailored to their unique business context. This shift reflects a move from broad transformation programs to focused… -
Modern enterprises rely on data as the backbone of digital, analytics, and generative AI (gen AI) capabilities. But rising consumption, complex multi-cloud pipelines, and proliferating stakeholders are directly affecting reliability and costs. Data observability acts as the operating layer that gives teams continuous visibility into data…
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PEAK Matrix® July 24, 2025
Data Observability Technology Provider PEAK Matrix® Assessment 2025
Data teams face rising complexity, from hybrid and multi-cloud pipelines to growing AI workloads. Hidden data failures, cost overruns, compliance breaches, and bad downstream decisions are becoming untenable. As a result, data observability is no longer… -
In an era of rising cyber threats and geopolitical instability, governments are rethinking how they secure their digital foundations. As critical national infrastructure becomes increasingly data-driven, the concept of data embassies has emerged as a proactive…
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In an era marked by rapid generative AI adoption, AI governance is emerging as an essential safeguard for enterprises striving to balance innovation with responsibility. As AI systems become more autonomous and complex, bias risks, obscurity,…
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Viewpoint April 30, 2025
Vector Databases: Turbocharging the Gen AI Ecosystem
In today’s rapidly evolving digital landscape, vector databases are emerging as a key enabler for enterprises looking to harness the potential of unstructured data, particularly in the realm of agentic AI. As organizations generate vast amounts… -
Blog Oct. 07, 2024
Vidipta Roy
Susmitha Devisetty
Sustainability in Engineering - How are Companies Evolving to Achieve their ESG Goals?
Sustainability is now a vital focus for engineering firms, driven by shifting consumer preferences, technological progress, and environmental awareness. This blog examines how companies are adapting their value chains and processes, in order to meet… -
Event March 28, 2024
Impact Sourcing: Discovering Key Talent and Revitalizing Business Outcomes
For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity,… -
Automotive original equipment manufacturers (OEMs), classified as Tier 1, 2, and 3, are experiencing a substantial and permanent change in customer preferences due to the widespread adoption of Software Defined Vehicles (SDVs) and Autonomous, Connected, Electric,…
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Blog March 23, 2023
Susmitha Devisetty
Inspiring Development Dialogue Event Demonstrates the Transformative Force of Impact Sourcing
Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was… -
GBS Cost and Performance Benchmarks Book is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us The Cost and Performance Benchmarks Book is an off-the-shelf reference for GBS professionals…
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