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PriceBook May 08, 2026
PriceBook H2 2025 | Business Process
The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support a range of ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also… -
LinkedIn Live Nov. 19, 2025
The Analyst Relations Playbook: Strengthen Partnerships & Influencer Impact
In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other… -
PriceBook Nov. 05, 2025
PriceBook H1 2025 | Business Process
The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support a range of ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also… -
2025 is proving to be a pivotal year for the Business Process Outsourcing (BPO) industry. At one end, there seems to be an exuberance of artificial intelligence (AI), and at the other end, there is noticeable…
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Blog Oct. 07, 2024
Vidipta Roy
Susmitha Devisetty
Sustainability in Engineering - How are Companies Evolving to Achieve their ESG Goals?
Sustainability is now a vital focus for engineering firms, driven by shifting consumer preferences, technological progress, and environmental awareness. This blog examines how companies are adapting their value chains and processes, in order to meet… -
Event Aug. 29, 2024
The Pricing Landscape in APAC: Optimizing IT and BPO Spend in a Shifting Market
In the IT and BPO outsourcing industry, growth rates have declined over the past eight quarters, testing business resilience, challenging providers, and evolving buyer expectations. However, the market is poised to see a reversal. Watch this… -
Thematic Report Aug. 29, 2024
Webinar Deck: The Pricing Landscape in APAC: Optimizing IT and BPO Spend in a Shifting Market
In the IT and BPO outsourcing industry, growth rates have declined over the past eight quarters, testing business resilience, challenging providers, and evolving buyer expectations. However, the market is poised to see a reversal. Watch this… -
LinkedIn Live July 17, 2024
The Pricing Outlook for H2 2024 and Beyond
Will price and cost pressures continue to trend as the most acute business challenges of 2024 and beyond? Join our experts Arpit Jhaver, Amanpreet Machanda, and Ricky Sundrani for a deep dive into our Everest Group… -
Event March 28, 2024
Impact Sourcing: Discovering Key Talent and Revitalizing Business Outcomes
For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity,… -
Automotive original equipment manufacturers (OEMs), classified as Tier 1, 2, and 3, are experiencing a substantial and permanent change in customer preferences due to the widespread adoption of Software Defined Vehicles (SDVs) and Autonomous, Connected, Electric,…
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Blog March 23, 2023
Susmitha Devisetty
Inspiring Development Dialogue Event Demonstrates the Transformative Force of Impact Sourcing
Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was… -
GBS Cost and Performance Benchmarks Book is available only to GBS & Shared Services (GBS/SS) members. For information on membership, please contact us The Cost and Performance Benchmarks Book is an off-the-shelf reference for GBS professionals…
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