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Blog April 13, 2026
Infosys acquires Optimum Healthcare IT: bridging the provider gap and entering the Epic services arena
Infosys’ announcement to acquire Optimum Healthcare IT for up to US$465 million marks a meaningful step toward strengthening its relevance in the healthcare provider market. At the heart of this deal lies a defining advantage, access… -
Location Spotlight Feb. 11, 2026
Location Spotlight – Ivory Coast
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the… -
Thematic Report Nov. 21, 2025
Global Linguistic Advantage: Assessing European Language Capabilities Across Regions
Global organizations are increasingly seeking ways to optimize multilingual service delivery to better connect with diverse customer bases. While English remains the dominant business language, the ability to engage customers in their native languages has become… -
Provider Compendium Nov. 04, 2025
Care Management Platforms for Payers – Provider Compendium 2025
The shift toward value-based care, proactive population health management, and quality-linked reimbursement models is rapidly transforming the healthcare industry. Care management platforms have become foundational infrastructure, enabling organizations to manage chronic conditions, close care gaps, enhance… -
PEAK Matrix® Sep. 18, 2025
Care Management Platforms for Payers PEAK Matrix® Assessment 2025
Payers are undergoing rapid transformation to meet growing expectations around value-based care, proactive population health management, and quality-linked reimbursement. Care management platforms are emerging as foundational infrastructure, enabling payers to manage chronic conditions, close care gaps,… -
Tech Provider Spotlight Sep. 18, 2025
Bridging Data and Care: A Comprehensive Guide to Population Health Management Platforms
Population Health Management (PHM) is a cornerstone of modern healthcare, enabling payers and providers to improve outcomes and reduce costs by proactively managing patient populations. As the burden of chronic disease, aging populations, and health inequities… -
Location Spotlight Aug. 05, 2025
Location Spotlight – Cairo, Egypt
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The reports help global sourcing practitioners or location strategy professionals stay ahead of the… -
LinkedIn Live July 30, 2025
Smarter Care Management: Innovations for Better Outcomes and Lower Costs
Amid rising healthcare costs, staffing shortages, and increasing chronic disease burdens, healthcare payers and providers faced growing urgency to modernize care management—aiming to improve member and patient outcomes while controlling spend and staying competitive in value-based… -
Viewpoint June 12, 2025
Systems of Execution in Healthcare Customer Relationship Management (CRM): Transforming Patient and Member Engagement
As healthcare continues its transition to value-based, patient and member-centric care models, CIOs are increasingly under pressure to deliver seamless, proactive, and personalized experiences across the care continuum. Traditional Customer Relationship Management (CRM) platforms digitize communications… -
LinkedIn Live May 29, 2025
Outsourcing Growth and Cracking the Mid-market Code for Service Providers
Mid-sized healthcare enterprises have begun to outsource more frequently to increase efficiency, reduce costs, and improve experience and outcomes. While large healthcare enterprises have long dominated service provider revenue, this heavy reliance posed risks—and left significant… -
LinkedIn Live March 26, 2025
From Data to Decisions: Decoding the Healthcare Ecosystem
Healthcare enterprises are increasingly leveraging data to drive better patient outcomes, enhance operational efficiency, and maintain compliance with evolving regulations. But navigating the complexities of data security, interoperability, and analytics requires strategic navigation. Join this LinkedIn… -
PEAK Matrix® Dec. 05, 2024
Healthcare Provider Digital Services PEAK Matrix® Assessment 2024
In the past few years, enterprise adoption of technology and digitization has significantly increased, changing the landscape for healthcare providers and patients. To improve provider reimbursements, patient engagement, and care management and accelerate value-based care programs,… -
Provider Compendium Sep. 23, 2024
Healthcare Industry Cloud Services – Provider Compendium 2024
The healthcare industry is significantly investing in cloud services for health data analytics, value-based care, population health, and interoperability. As healthcare enterprises embark on their next growth phase, they leverage industry cloud to future-proof their technology… -
PEAK Matrix® June 28, 2024
Healthcare Industry Cloud Services PEAK Matrix® Assessment 2024
The healthcare industry is significantly investing in cloud services to implement use cases in health data analytics, value-based care, population health, and interoperability. As enterprises grow, they leverage industry cloud to future-proof technology infrastructure and enhance… -
Market Insights™ March 12, 2024
Two Major Life Science Digital Services Specialist Service Provider Segments
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Market Insights™ March 12, 2024
Buyer Expectations from Life Sciences Digital Services Specialists
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Market Insights™ March 12, 2024
Life Sciences Digital Services Specialist Selection Criteria
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Provider Compendium March 08, 2024
Life Sciences Digital Services Specialists – Provider Compendium 2024
As life sciences enterprises adapt to the post-pandemic market, global macroeconomic uncertainties and geopolitical disruptions are compelling biopharmaceutical and medical devices enterprises to rethink their future growth strategy. These enterprises are rationalizing and restructuring their portfolios,… -
Viewpoint Feb. 05, 2024
Demystifying High-performance Computing (HPC): a Guidebook for Life Sciences
In the rapidly evolving life sciences landscape, where the pursuit of innovative therapies and life-saving drugs never ceases, science and technology are increasingly playing a vital role. High-performance Computing (HPC) stands at the forefront of this… -
PEAK Matrix® Jan. 18, 2024
Life Sciences Digital Services Specialists PEAK Matrix® Assessment 2024
As life sciences enterprises adapt to the post-pandemic market, global macroeconomic uncertainties and geopolitical disruptions are compelling biopharmaceutical and medical devices enterprises to rethink their future growth strategy. These enterprises are rationalizing and restructuring their portfolios,…
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