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Voice of the Customer April 28, 2026
Voice of the Customer (VoC): Asset and Wealth Management (AWM) Customer Experience Orchestration Products (CXOP)
Customer experience has emerged as a strategic priority in Asset and Wealth Management (AWM), driven by rising expectations for transparency, personalized engagement, and seamless digital interactions across client and advisor journeys. Firms are increasingly investing in… -
Voice of the Customer April 13, 2026
Voice of the Customer (VoC): Banking Customer Experience Orchestration Products (CXOPs)
Customer Experience (CX) has become a central digital transformation pillar in banking, driven by rising customer expectations, competitive pressures from digital-native players, and increasing regulatory scrutiny. Banks are investing in CX Orchestration Platforms (CXOPs) to deliver… -
Provider Recognition March 03, 2026
Top 50™ Core Banking Technology Providers 2026
The Everest Group Top 50™ Core Banking Technology Providers 2026 report presents an objective, data-driven analysis of the leading core banking technology providers serving the global banking industry. This ranking offers a factual, multi-parameter view of… -
Market Insights™ Dec. 15, 2025
The C.L.O.U.D. Framework for BFSI’s Journey in the Cloud
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Market Insights™ Dec. 15, 2025
Cloud a Vital Enabler in Enterprise-Scale AI in BFSI
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Market Insights™ Dec. 15, 2025
BFSI’s Shift from Cloud Adoption to Cloud Optimization
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Market Insights™ Dec. 15, 2025
5 Strategic Ecosystem Collaboration Pillars to Maximize BFSI Cloud Value
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Thematic Report Nov. 28, 2025
Cloud-First Financial Future – How Banking, Financial Services, and Insurance (BFSI) Enterprises can Accelerate Transformation with Hyperscalers
BFSI enterprises are evolving their cloud strategies to align more closely with business objectives. As cloud adoption matures, the focus is shifting from infrastructure-led migrations to unlocking value across five core transformation pillars: product and customer… -
Provider Compendium Jan. 18, 2024
Talent Readiness for Next-generation IT Services – Provider Compendium 2024
The scarcity of talent equipped with next-generation skills remains a major roadblock in digital transformation journeys for enterprises. This challenge is exacerbated by the diminishing half-lives of skills and an increasing attrition rate in emerging skills… -
PEAK Matrix® Nov. 28, 2023
Talent Readiness for Next-generation IT Services PEAK Matrix® Assessment 2023
Amid the rapidly evolving technology landscape, as enterprises advance in their digital transformation endeavors, they face a primary challenge the shortage of talent equipped with next-generation skills. This challenge is further exacerbated by the shortening half-lives… -
Provider Compendium Nov. 24, 2023
Cloud Services in Insurance – Provider Compendium 2023
The insurance industry has been relatively slow to adopt digital measures due to regulatory constraints and product complexities. However, carriers are actively embracing change to become risk mitigators. With an exponential rise in claims costs and… -
PEAK Matrix® Oct. 20, 2023
Cloud Services in Insurance PEAK Matrix® Assessment 2023
The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. However, carriers are embracing the change to become risk mitigators. With the exponential rise in claims costs and… -
The need for speed, agility, resiliency, and product innovation continues to push Banking and Financial Services (BFS) firms to adopt cloud solutions. Cloud-based transformation has proven its centrality to sustainable enterprise operations, resilient business innovation, and…
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Viewpoint Nov. 18, 2021
Modernization in the Retirement Plan Industry and the Journey to the Cloud
The US retirement plan industry is evolving rapidly, with factors such as demographic shifts, alternative employment options, participants’ changing financial needs, and regulatory changes impacting plan providers’ business priorities. Plan providers face unique challenges as they… -
Viewpoint Sep. 30, 2021
Cloud Driving the Future of Banking and Financial Services
Banking and Financial Services (BFS) enterprises have accelerated cloud transformation initiatives in an attempt to make their business operations more resilient, scalable, and competitive in light of non-traditional entrants offering financial services. Success in this market… -
Thematic Report July 23, 2021
Cloud in Capital Markets – the Backbone of Digital Financial Infrastructures
Capital markets firms are seeing a wave of disruption due to an increase in digital assets, the demand for self-service and personalized experiences, and threat from new competitors. They are seeking ways to adapt and innovate… -
PEAK Matrix® June 28, 2019
Next-generation IT Infrastructure Services in BFS PEAK Matrix™ Assessment 2019: Hybrid IT for Migrating Core on Cloud
The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated… -
PEAK Matrix® Aug. 07, 2018
Embedded System Engineering Services PEAK Matrix™ Assessment: Enabling the Era of Connected and Intelligent Products
As connected ecosystems gain precedence, embedded system engineering is assuming center stage in enabling the development of intelligent products and services. It forms the backbone of numerous emerging themes including Internet of Things (IoT), Machine-To-Machine (M2M)… -
Thematic Report Aug. 31, 2017
Digital Force Multiplier – A Cloud Adoption Story in Banking and Financial Services: Public Cloud First
Macro-economic uncertainty, regulatory pressure, and evolving customers’ demands are driving profitability pressures in Banking and Financial Services enterprises (BFS). BFS enterprises are taking a digital-first approach to their business models, revisiting and redefining the way they…
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