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Webinar March 07, 2024
Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024
Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of… -
Market Insights™ Feb. 09, 2024
Enterprises Are Turning to FinOps to Maximize Cloud Investments and Contain Costs
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Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
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Provider Recognition Feb. 22, 2021
IT Service Provider of the Year - 2021
As today’s enterprises navigate the complex landscape of next-generation and legacy technologies, a global business footprint, and a complex provider portfolio, the PEAK Matrix Service Provider of the Year Awards help them to identify the best… -
Provider Recognition Feb. 06, 2020
IT Service Provider of the Year - 2020
As today’s enterprises navigate the complex landscape of next-generation and legacy technologies, a global business footprint, and a complex provider portfolio, the PEAK Matrix Service Provider of the Year Awards help them to identify the best… -
Provider Recognition Jan. 01, 2019
IT Service Provider of the Year - 2019
What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2018, Everest Group published 21 PEAK Matrix™ IT services evaluations featuring 85 service providers across all evaluations. To recognize consistent top… -
Provider Recognition Jan. 01, 2018
IT Service Provider of the Year - 2018
What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2018, Everest Group published 24 PEAK Matrix IT services evaluations featuring 67 service providers across all evaluations. To recognize consistent top… -
Provider Recognition Jan. 01, 2017
IT Service Provider of the Year - 2017
What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2016, Everest Group published 21 PEAK Matrix IT services evaluations featuring 73 service providers across all evaluations. To recognize consistent top… -
Viewpoint Dec. 30, 2016
Demand Variation in Output-Based Pricing Contracts
With the increasing maturity of the outsourcing space, buyers and suppliers recognize the benefits that a sophisticated pricing model like output-based pricing brings to the table. This has led to increased adoption of output-based pricing through… -
Thematic Report Sep. 30, 2016
PricePoint™: Q2 2016 Points to Consider in the Pricing of Outsourcing Services
PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact the pricing. Additionally, the reports include insights on contemporary outsourcing trends… -
June 28, 2016
IT Outsourcing Handbook
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Provider Recognition Jan. 01, 2016
IT Service Provider of the Year - 2016
What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2015, Everest Group published 26 PEAK Matrix IT services evaluations featuring 59 service providers across all evaluations. To recognize consistent top… -
Thematic Report July 29, 2015
PricePoint™ Q1 2015 Points to Consider in the Pricing of Outsourcing Services
Introduction PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact pricing. Additionally, the reports include insights into contemporary outsourcing trends… -
Video April 24, 2013
Video: Cloud Connect Silicon Valley 2013: Private, Public, Hybrid Clouds - Neal Sample - Gaining Altitude in the Cloud
Neal Sample, CIO, Enterprise Growth, for American Express. Prior to American Express, Neal served as the CTO of X.commerce, eBay’s open development and commerce platform, and he also served as Vice President of Architecture and Platform… -
Video April 23, 2013
Video: Scott Bils Chats with Randy Bias of Cloud scaling on Dysfunctions and Value Creation in the Cloud - Gaining Altitude in the Cloud
It’s not all roses and sunshine in the cloud. There’s cloudwashing. Vendors don’t always deliver what the customer thought they were promised. Deployment fail. People get fired. Randy Bias, cloud iconoclast and Co-Founder & CTO of… -
Blog Sep. 24, 2012
Video: Lauren Cooney Explains Why Your Dev Team Just Became the CIO at Cloud Connect Chicago - Gaining Altitude in the Cloud
Lauren Cooney, Senior Director, Software Market & Developer Strategy at Cisco, explains the new cloud computing world order. The consumerization of IT is changing the CIO’s perspectives, and user experience is ascending as a top priority.… -
Blog Sep. 21, 2012
Video: Dave Roberts Talks about Enterprise Cloud Adoption at Cloud Connect Chicago 2012 - Gaining Altitude in the Cloud
Dave Roberts, SVP of Strategy and Evangelism at Service Mesh, talks about balancing an open and closed cloud infrastructure and provides tips on ensuring your cloud project succeed. Follow Dave on Twitter @sandhillstrat. Dave was a…
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