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    • Dev Gaba

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      March 07, 2024
      Abhishek Sharma

      Abhishek Sharma

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      Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024

      Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
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      Feb. 09, 2024

      Enterprises Are Turning to FinOps to Maximize Cloud Investments and Contain Costs

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      Nov. 27, 2023
      Dev Gaba

      Dev Gaba

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      Choosing the Right ServiceNow Model for your Organization: Comparing Shared and Dedicated Instances

      Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
    • Provider Recognition
      Feb. 22, 2021

      IT Service Provider of the Year - 2021

      As today’s enterprises navigate the complex landscape of next-generation and legacy technologies, a global business footprint, and a complex provider portfolio, the PEAK Matrix Service Provider of the Year Awards help them to identify the best…
    • Provider Recognition
      Feb. 06, 2020

      IT Service Provider of the Year - 2020

      As today’s enterprises navigate the complex landscape of next-generation and legacy technologies, a global business footprint, and a complex provider portfolio, the PEAK Matrix Service Provider of the Year Awards help them to identify the best…
    • Provider Recognition
      Jan. 01, 2019

      IT Service Provider of the Year - 2019

      What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2018, Everest Group published 21 PEAK Matrix™ IT services evaluations featuring 85 service providers across all evaluations. To recognize consistent top…
    • Provider Recognition
      Jan. 01, 2018

      IT Service Provider of the Year - 2018

      What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2018, Everest Group published 24 PEAK Matrix IT services evaluations featuring 67 service providers across all evaluations. To recognize consistent top…
    • Provider Recognition
      Jan. 01, 2017

      IT Service Provider of the Year - 2017

      What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2016, Everest Group published 21 PEAK Matrix IT services evaluations featuring 73 service providers across all evaluations. To recognize consistent top…
    • Viewpoint
      Dec. 30, 2016

      Demand Variation in Output-Based Pricing Contracts

      With the increasing maturity of the outsourcing space, buyers and suppliers recognize the benefits that a sophisticated pricing model like output-based pricing brings to the table. This has led to increased adoption of output-based pricing through…
    • Thematic Report
      Sep. 30, 2016

      PricePoint™: Q2 2016 Points to Consider in the Pricing of Outsourcing Services

      PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact the pricing. Additionally, the reports include insights on contemporary outsourcing trends…
    • June 28, 2016

      IT Outsourcing Handbook

    • Provider Recognition
      Jan. 01, 2016

      IT Service Provider of the Year - 2016

      What are the PEAK Matrix Service Provider of the Year Awards for IT Services? In 2015, Everest Group published 26 PEAK Matrix IT services evaluations featuring 59 service providers across all evaluations. To recognize consistent top…
    • Thematic Report
      July 29, 2015

      PricePoint™ Q1 2015 Points to Consider in the Pricing of Outsourcing Services

      Introduction PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact pricing. Additionally, the reports include insights into contemporary outsourcing trends…
    • Video
      April 24, 2013

      Video: Cloud Connect Silicon Valley 2013: Private, Public, Hybrid Clouds - Neal Sample - Gaining Altitude in the Cloud

      Neal Sample, CIO, Enterprise Growth, for American Express. Prior to American Express, Neal served as the CTO of X.commerce, eBay’s open development and commerce platform, and he also served as Vice President of Architecture and Platform…
    • Video
      April 23, 2013

      Video: Scott Bils Chats with Randy Bias of Cloud scaling on Dysfunctions and Value Creation in the Cloud - Gaining Altitude in the Cloud

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    • Blog
      Sep. 24, 2012

      Video: Lauren Cooney Explains Why Your Dev Team Just Became the CIO at Cloud Connect Chicago - Gaining Altitude in the Cloud

      Lauren Cooney, Senior Director, Software Market & Developer Strategy at Cisco, explains the new cloud computing world order. The consumerization of IT is changing the CIO’s perspectives, and user experience is ascending as a top priority.…
    • Blog
      Sep. 21, 2012

      Video: Dave Roberts Talks about Enterprise Cloud Adoption at Cloud Connect Chicago 2012 - Gaining Altitude in the Cloud

      Dave Roberts, SVP of Strategy and Evangelism at Service Mesh, talks about balancing an open and closed cloud infrastructure and provides tips on ensuring your cloud project succeed. Follow Dave on Twitter @sandhillstrat. Dave was a…

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