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Thematic Report March 26, 2026
Pharma Sourcing Playbook: Wallet Share Analysis of Top 20 Pharma
Pharmaceutical enterprises are reassessing their IT services sourcing strategies amid moderate growth, budget discipline, and rising innovation expectations. As provider consolidation intensifies, a small group of leading providers continues to capture a disproportionate share of enterprise… -
Viewpoint Jan. 09, 2026
Embedding Scientific Expertise at the Core of Life Sciences IT Service Delivery
As pharma enterprises modernize data architectures, automate workflows, and scale AI across the value chain, scientific expertise is becoming essential to realize meaningful outcomes from digital initiatives. Without scientific grounding, digital systems risk producing insights that… -
LinkedIn Live Nov. 19, 2025
The Analyst Relations Playbook: Strengthen Partnerships & Influencer Impact
In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other… -
Category Strategy Templates Oct. 17, 2025
Market Intelligence Template for Category Strategies – Life Sciences IT Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In the face of emerging agentic AI use… -
Viewpoint Sep. 26, 2025
Moving Beyond Fragmented Touchpoints: AI-Enabled Platforms for End-to-End Stakeholder Engagement in MedTech
MedTech organizations are under increasing pressure to reimagine stakeholder engagement in response to increasing demand for personalized, connected experiences across the entire device life cycle. Functional silos, disparate technologies, and a lack of cross-functional alignment constrain… -
LinkedIn Live July 24, 2025
Skilling for Scale: How GCCs are Building the Workforce of Tomorrow, Today
Watch on LinkedIn Global Capability Centers (GCCs) in India rapidly evolved from cost-efficient service hubs to strategic centers of innovation, product development, and digital transformation for global enterprises. As this evolution accelerated, talent development became a… -
Viewpoint June 25, 2025
Systems of Execution (SoE) in Life Sciences: Enabling Enterprise-scale Omnichannel Engagement
Life sciences enterprises operate in an increasingly complex engagement landscape due to rising content fatigue, expanding Healthcare Professional (HCP)/patient touchpoints, and growing stakeholder expectations for relevance. Traditional engagement strategies, characterized by fragmented data, siloed operational workflows,… -
LinkedIn Live Feb. 13, 2025
Mapping the Next 2025: The APAC Playbook for IT-BP Success
Watch On LinkedIn Step into the future in this insightful LinkedIn Live with Everest Group experts Hrishi Raj Agarwalla, Vice President, and Ashish Sehdev, Vice President. Join this virtual session as they decode the market shifts… -
Feb. 03, 2025
The nasscom GCC Conclave 2025 Official Announcement
The nasscom GCC Conclave 2025 nominations period is nearly here! Opening on Feb 4, 2025, the nominations will open for GCC leaders to put their businesses forward for recognition. Supported by Strategic Partner Everest Group, the… -
Viewpoint Dec. 06, 2024
Technology Advances in the Indian Banking, Financial Services, and Insurance (BFSI) Sector
The Indian Banking, Financial Services, and Insurance (BFSI) sector is rapidly evolving, driven by innovation and regulatory compliance. This viewpoint examines key technology trends reshaping the industry, including AI, cloud computing, blockchain, and automation, which are… -
LinkedIn Live Sep. 11, 2024
Gen AI Unhyped: How It Is Evolving and How to Plan for Success
How can you best put generative AI to work for your business, and what are the real-world applications for this emerging technology ? Join Everest Group experts Suseel Menon, Practice Director, and Ashish Sehdev, Vice President,… -
Event Aug. 29, 2024
Spotlight AR Summit 2024
Everest Group is a sponsoring partner for the Spotlight AR Summit on September 30 – October 2, 2024 at the Loews Hotel, Kansas City. Join Everest Group’s Katrina Menzigian, Vice President, Abhishek Singh, Partner, and Chirajeet… -
LinkedIn Live June 05, 2024
Leveraging AI for CX
To meet evolving customer expectations, businesses are seeking to develop artificial intelligence (AI) tools to enhance their customer experiences. From personalizing experiences to providing in-depth analytics, the potential for AI to transform CX and its management… -
LinkedIn Live April 03, 2024
Gen AI Unhyped: Where is it Working and How to Plan for Success
While generative AI (gen AI) seems to be the predominant theme of the time, there is still a lack of clarity regarding where the technology works best and where the primary developments are occurring. Watch this… -
Webinar March 07, 2024
Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024
Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of… -
Thematic Report March 07, 2024
Webinar Deck: Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024
Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of… -
In the News Dec. 06, 2023
Thanks to Gen AI, No One’s Job Will Be the Same Anymore | In the News
From enterprises to government agencies to the white-collar worker, no one will be spared the disruption that AI, and generative AI in particular, is ushering in. Ashish Sehdev, a Vice President at Everest Group, says there… -
Blog Nov. 27, 2023
Choosing the Right ServiceNow Model for your Organization: Comparing Shared and Dedicated Instances
Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises… -
Event Nov. 23, 2023
Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC | Webinar
Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,… -
Webinar Deck Nov. 23, 2023
Webinar Deck: Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC
Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,…
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