Showing 36 results
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Viewpoint Jan. 20, 2023
Future of Enterprise Quality
Enterprises are increasing their technology investments with a view to redefine their business strategies, talent acquisition models, and customer engagement methodologies, which, in turn, is driving up expectations from the enterprise quality function. This function is… -
State of the Market Oct. 31, 2019
Exploring the Enterprise Journey Towards “Invisible” IT Infrastructure
About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital… -
PEAK Matrix® Nov. 20, 2018
Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native
With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned… -
State of the Market July 24, 2018
AI Stands to Make IT Infrastructure Services “Invisible”
About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future… -
PEAK Matrix® July 19, 2018
IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind
IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As… -
Thematic Report Feb. 22, 2018
Upcoming Contract Renewals - Cloud & Infrastructure Services 2018
A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability… -
PEAK Matrix® Dec. 11, 2017
Cloud Enablement Services – Market Trends and Services PEAK Matrix™ Assessment 2018: Containers and SDI Gathering Steam
Cloud is increasingly becoming an integral part of global services engagements. A majority of enterprises today believe that cloud is the bedrock of their digital business. As a result, public, private, and hybrid cloud adoption is… -
State of the Market Nov. 27, 2017
Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!
The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT… -
PEAK Matrix® Oct. 02, 2017
Digital Services – PEAK Matrix Assessment and Market Trends 2017: “Redefining Customer Experience with Digital”
Digital adoption has moved from being an IT agenda to an organization-wide agenda, and enterprises are increasingly investing in digital technologies for achieving organizational goals such as driving customer loyalty, improving brand image, combating competition, and… -
PEAK Matrix® May 22, 2017
Independent Testing Services – PEAK Matrix™ Assessment & Profiles Compendium: “Reports of QA’s Death Are Not Exaggerated”
In a competitive environment, where business success often hinges on application success, enterprises have to deliver their products and solutions to the market faster in order to stay competitive and relevant. This requires them to adopt… -
State of the Market April 21, 2017
Application Services - Annual Report 2017: Artificial Intelligence (AI) in SDLC? There is a Long Journey Ahead
Artificial Intelligence (AI) is no longer a fringe fantasy-riddled technology; it has witnessed high interest from enterprises, technology majors, and service providers. Its growth from basic AI to an enabler of breakthrough innovation is sparking interest… -
PEAK Matrix® April 18, 2017
IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)
In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT… -
Viewpoint March 28, 2017
Beware of the Digital Dip
Executive Summary While most enterprises are running digital initiatives at varying levels of scale and maturity, not all digital projects succeed. Everest Group research suggests that approximately 40% of global enterprises are currently facing significant roadblocks… -
Thematic Report March 16, 2017
How to Innovate – A Comprehensive Guide to Innovation in Application Services
Enterprises seek breakthrough value from their digital transformation initiatives, and rely on their service providers to harness the “power of innovation” to achieve business outcomes. With the changing dynamics of the global services industry, senior executives… -
Thematic Report Feb. 23, 2017
Upcoming Contract Renewals – Infrastructure Services: “Over 40% Incumbents Replaced Annually; Providers Beware!”
Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and… -
PEAK Matrix® Dec. 19, 2016
Hosted Private Cloud Services – Market Update and PEAK Matrix Assessment: Protectionist Sentiments Spur Growth
Protectionist sentiments across regions are on a high with recent events, such as Brexit, election of Donald Trump as the U.S. President, and strengthening of the Russian protectionist policy, adding further fervor. Against this backdrop, hosted… -
Thematic Report Nov. 30, 2016
IT Application Services Automation: Think Benefits, Not Costs
In this era of digitalization, enterprises need to be agile in order to deliver innovative products and services to their customers. As they look for new ways to reduce costs and improve productivity, they are leveraging… -
PEAK Matrix® Sep. 30, 2016
Digital Services – PEAK Matrix™ Assessment and Market Trends: “Is Digital the New Normal?”
Enterprises are challenged by intensifying competition, uncertain macroeconomic environment, digital-savvy nimble firms, and ever-increasing demands of digital-native consumers. They are leveraging digital technologies to tackle these challenges and stay ahead of the competition. Service providers are… -
PEAK Matrix® Sep. 21, 2016
Private Cloud Enablement Services – Market Update and PEAK Matrix Assessment: Marry with Public Cloud or Die
Private cloud deployment continues to witness increasing acceptance/traction as enterprises try to make their IT setups streamlined and flexible, while at the same time adhering to various industry- and geography-specific security and compliance requirements. Maximizing returns… -
State of the Market July 26, 2016
Infrastructure Services - Annual Report 2016: "Infrastructure As Code - It's Not Automation!
Introduction Infrastructure As Code (IAC) has thrown DevOps a lifeline – it offers a comprehensive approach for automating the end-to-end provisioning and management of IT infrastructure through code, which is built and maintained based on software…
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