Showing 30 results
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Viewpoint March 11, 2026
Future of Work 2030
The next decade will redefine the future of work. Everest Group’s study of over 300 enterprises with annual revenues exceeding US$1 billion reveals strong strategic intent, but uneven execution. Network fragility remains widespread, AI pilots often… -
State of the Market Oct. 31, 2019
Exploring the Enterprise Journey Towards “Invisible” IT Infrastructure
About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital… -
PEAK Matrix® June 28, 2019
Digital Workplace Services PEAK Matrix™ Assessment 2019: Enterprises, It is Time to Humanize the Workplace Experience
Although the focus of workplace services has shifted from user productivity to user experience, the consumers of these services are still viewed as users, rather than humans. Enterprises need to realize that employees are not mere… -
PEAK Matrix® Nov. 20, 2018
Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native
With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned… -
State of the Market July 24, 2018
AI Stands to Make IT Infrastructure Services “Invisible”
About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future… -
PEAK Matrix® July 19, 2018
IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind
IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As… -
PEAK Matrix® June 19, 2018
Digital Workplace Services – Market Trends and PEAK Matrix™ Assessment: Enterprise’s Wish is Not Service Provider’s Command!
There is significant confusion in the market in terms of what the digital workplace entails. Many enterprises are misled into adopting a workplace service model with second-generation, cost effectiveness-centric solutions, overlaid with a veneer of next-generation… -
Viewpoint May 10, 2018
Reimagining Workplace Services
The enterprise workplace is undergoing a profound transformation in today’s digital age. Fundamental organizational structures and talent models across industries are experiencing significant disruption: More than 65% of large enterprises believe that a majority of employees… -
Thematic Report Feb. 22, 2018
Upcoming Contract Renewals - Cloud & Infrastructure Services 2018
A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability… -
PEAK Matrix® Dec. 11, 2017
Cloud Enablement Services – Market Trends and Services PEAK Matrix™ Assessment 2018: Containers and SDI Gathering Steam
Cloud is increasingly becoming an integral part of global services engagements. A majority of enterprises today believe that cloud is the bedrock of their digital business. As a result, public, private, and hybrid cloud adoption is… -
State of the Market Nov. 27, 2017
Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!
The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT… -
PEAK Matrix® July 13, 2017
Workplace Services – Market Trends and PEAK Matrix™ Assessment: “End Users are no Less than Customers!”
As focus on user experience within workplace services continues to rise, “digital workplace” is coming into common parlance. However, there is significant market confusion as to what a digital workplace truly stands for and what defines… -
PEAK Matrix® April 18, 2017
IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)
In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT… -
Thematic Report Feb. 23, 2017
Upcoming Contract Renewals – Infrastructure Services: “Over 40% Incumbents Replaced Annually; Providers Beware!”
Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and… -
PEAK Matrix® Dec. 19, 2016
Hosted Private Cloud Services – Market Update and PEAK Matrix Assessment: Protectionist Sentiments Spur Growth
Protectionist sentiments across regions are on a high with recent events, such as Brexit, election of Donald Trump as the U.S. President, and strengthening of the Russian protectionist policy, adding further fervor. Against this backdrop, hosted… -
PEAK Matrix® Sep. 21, 2016
Private Cloud Enablement Services – Market Update and PEAK Matrix Assessment: Marry with Public Cloud or Die
Private cloud deployment continues to witness increasing acceptance/traction as enterprises try to make their IT setups streamlined and flexible, while at the same time adhering to various industry- and geography-specific security and compliance requirements. Maximizing returns… -
State of the Market July 26, 2016
Infrastructure Services - Annual Report 2016: "Infrastructure As Code - It's Not Automation!
Introduction Infrastructure As Code (IAC) has thrown DevOps a lifeline – it offers a comprehensive approach for automating the end-to-end provisioning and management of IT infrastructure through code, which is built and maintained based on software… -
PEAK Matrix® June 17, 2016
Workplace Services – Market Trends and PEAK Matrix™ Assessment
User experience has taken center-stage in the workplace – today’s enterprises are tasked with building a digital workplace that can mirror the personal digital lives of employees and help create a brand and environment that is… -
State of the Market March 30, 2016
Enterprise Cloud Services – Annual Report 2016: “Cloud the Bedrock of Digital Business”
Introduction As cloud adoption becomes mainstream, enterprises are demanding more value and do not consider every cloud deployment to be transformative. This could have a significant impact on cloud service providers who have gained market prominence… -
Thematic Report March 01, 2016
Upcoming Contract Renewals – Infrastructure Services
Introduction Enterprises are beginning to challenge the traditional engagement models and deal constructs as new mechanisms of pricing and consuming services emerge. While larger service providers are investing in expanding their solutions portfolio, they are getting…
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