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Voice of the Partner Dec. 15, 2025
Voice of the Partner (VoP): Leading Technology Providers
Global technology ecosystems are rapidly transforming as enterprises increasingly rely on channel partners to deliver integrated, outcome-driven solutions. As technology stacks expand and customer expectations rise, technology providers are reshaping their partner engagement models to drive… -
State of the Market Oct. 31, 2019
Exploring the Enterprise Journey Towards “Invisible” IT Infrastructure
About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital… -
State of the Market July 24, 2018
AI Stands to Make IT Infrastructure Services “Invisible”
About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future… -
PEAK Matrix® July 19, 2018
IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind
IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As… -
Thematic Report Feb. 22, 2018
Upcoming Contract Renewals - Cloud & Infrastructure Services 2018
A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability… -
State of the Market Nov. 27, 2017
Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!
The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT… -
PEAK Matrix® May 31, 2017
IT Operations Automation – Market Update and PEAK Matrix™ Assessment for Products (Focus on ISVs)
In today’s digital age, where “applications are the business,” establishing agile, resilient, and cost-effective IT operations has become critical for enterprises. The need for “business-aligned” IT operations has translated into mainstream adoption of flexible, enterprise-grade IT… -
PEAK Matrix® April 18, 2017
IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)
In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT… -
Thematic Report Feb. 23, 2017
Upcoming Contract Renewals – Infrastructure Services: “Over 40% Incumbents Replaced Annually; Providers Beware!”
Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and… -
State of the Market July 26, 2016
Infrastructure Services - Annual Report 2016: "Infrastructure As Code - It's Not Automation!
Introduction Infrastructure As Code (IAC) has thrown DevOps a lifeline – it offers a comprehensive approach for automating the end-to-end provisioning and management of IT infrastructure through code, which is built and maintained based on software… -
State of the Market March 30, 2016
Enterprise Cloud Services – Annual Report 2016: “Cloud the Bedrock of Digital Business”
Introduction As cloud adoption becomes mainstream, enterprises are demanding more value and do not consider every cloud deployment to be transformative. This could have a significant impact on cloud service providers who have gained market prominence… -
Thematic Report March 01, 2016
Upcoming Contract Renewals – Infrastructure Services
Introduction Enterprises are beginning to challenge the traditional engagement models and deal constructs as new mechanisms of pricing and consuming services emerge. While larger service providers are investing in expanding their solutions portfolio, they are getting… -
State of the Market March 30, 2015
Enterprise Cloud Services – Annual Report 2015: “Contracting Remains Cloudy”
Introduction With enterprises increasingly realizing the potential of cloud services in terms of business agility and operational efficiency, it has become an integral part of global services engagements, and its adoption has hit a “steady state”.… -
Thematic Report March 26, 2015
Upcoming Contract Renewals – Infrastructure Services
Introduction Renewals and recompetes provide an opportunity for non-incumbent players to expand their wallet share amidst disruptive factors such as saturation, slowing growth rate, and newer and more agile competitors. It also allows buyers a chance… -
Everest Group Performance – Experience – Ability – Knowledge (PEAK) Matrix™ provides a detailed assessment on the service provider landscape in a given market. In this video, Practice Director Chirajeet Sengupta outlines the positioning of cloud…
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