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NEWVoice of the Customer May 28, 2026
Voice of the Customer (VoC): Retirements and Pensions Core Technology
Retirement and pensions enterprises are modernizing their technology stacks to improve administration accuracy, member and sponsor experiences, and operational resilience across recordkeeping, contributions, pension payroll, withdrawals, investment servicing, and advice-led engagement. Legacy administration platforms, fragmented payroll… -
Voice of the Customer May 14, 2026
Voice of the Customer (VoC): Group Life Insurance Core Technology
Group life insurers are modernizing their technology stacks to shorten implementation timelines and deliver simpler, digital-first journeys for sponsors, brokers, and members, while balancing cost, operational risk, and compliance expectations. Legacy group administration platforms and fragmented… -
Voice of the Customer May 07, 2026
Voice of the Customer (VoC): Individual Life Insurance Core Technology
Individual life insurers are modernizing their technology stacks to improve underwriting-to-issue speed, strengthen operational controls, and elevate digital experiences for advisors and policyholders. Yet legacy platforms, technical debt, and integration complexities continue to absorb a meaningful… -
Provider Recognition March 03, 2026
Top 50™ Core Banking Technology Providers 2026
The Everest Group Top 50™ Core Banking Technology Providers 2026 report presents an objective, data-driven analysis of the leading core banking technology providers serving the global banking industry. This ranking offers a factual, multi-parameter view of… -
Tech Provider Spotlight Dec. 19, 2025
Tech Provider Spotlight: Marketing Technology in Banking, Financial Services, and Insurance (BFSI)
Banking, Financial Services, and Insurance (BFSI) enterprises are fundamentally transforming customer engagement, driven by rising expectations for personalized, timely, and compliant communication. Traditional marketing environments – limited by fragmented data, manual content workflows, and siloed tools… -
Market Insights™ Dec. 15, 2025
The C.L.O.U.D. Framework for BFSI’s Journey in the Cloud
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Market Insights™ Dec. 15, 2025
Cloud a Vital Enabler in Enterprise-Scale AI in BFSI
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Market Insights™ Dec. 15, 2025
BFSI’s Shift from Cloud Adoption to Cloud Optimization
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Market Insights™ Dec. 15, 2025
5 Strategic Ecosystem Collaboration Pillars to Maximize BFSI Cloud Value
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Thematic Report Nov. 28, 2025
Cloud-First Financial Future – How Banking, Financial Services, and Insurance (BFSI) Enterprises can Accelerate Transformation with Hyperscalers
BFSI enterprises are evolving their cloud strategies to align more closely with business objectives. As cloud adoption matures, the focus is shifting from infrastructure-led migrations to unlocking value across five core transformation pillars: product and customer… -
Roundtable July 10, 2024
Banking, Financial Services, and Insurance Leaders Discuss: 2024's Top Trends in Tech and Ops Sourcing
What are the latest trending issues shaping tech and ops sourcing within the banking, financial services, and insurance (BFSI) sector? During this virtual roundtable Everest Group analysts guided a dynamic discussion on the most impactful sourcing… -
Provider Compendium Jan. 18, 2024
Talent Readiness for Next-generation IT Services – Provider Compendium 2024
The scarcity of talent equipped with next-generation skills remains a major roadblock in digital transformation journeys for enterprises. This challenge is exacerbated by the diminishing half-lives of skills and an increasing attrition rate in emerging skills… -
PEAK Matrix® Nov. 28, 2023
Talent Readiness for Next-generation IT Services PEAK Matrix® Assessment 2023
Amid the rapidly evolving technology landscape, as enterprises advance in their digital transformation endeavors, they face a primary challenge the shortage of talent equipped with next-generation skills. This challenge is further exacerbated by the shortening half-lives… -
Provider Compendium Nov. 24, 2023
Cloud Services in Insurance – Provider Compendium 2023
The insurance industry has been relatively slow to adopt digital measures due to regulatory constraints and product complexities. However, carriers are actively embracing change to become risk mitigators. With an exponential rise in claims costs and… -
PEAK Matrix® Oct. 20, 2023
Cloud Services in Insurance PEAK Matrix® Assessment 2023
The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. However, carriers are embracing the change to become risk mitigators. With the exponential rise in claims costs and… -
Viewpoint July 20, 2022
Maximizing Value from Cloud Investments in Banking and Financial Services
The need for speed, agility, resiliency, and product innovation continues to push Banking and Financial Services (BFS) firms to adopt cloud solutions. Cloud-based transformation has proven its centrality to sustainable enterprise operations, resilient business innovation, and… -
Viewpoint Nov. 18, 2021
Modernization in the Retirement Plan Industry and the Journey to the Cloud
The US retirement plan industry is evolving rapidly, with factors such as demographic shifts, alternative employment options, participants’ changing financial needs, and regulatory changes impacting plan providers’ business priorities. Plan providers face unique challenges as they… -
Viewpoint Sep. 30, 2021
Cloud Driving the Future of Banking and Financial Services
Banking and Financial Services (BFS) enterprises have accelerated cloud transformation initiatives in an attempt to make their business operations more resilient, scalable, and competitive in light of non-traditional entrants offering financial services. Success in this market… -
Thematic Report July 23, 2021
Cloud in Capital Markets – the Backbone of Digital Financial Infrastructures
Capital markets firms are seeing a wave of disruption due to an increase in digital assets, the demand for self-service and personalized experiences, and threat from new competitors. They are seeking ways to adapt and innovate… -
PEAK Matrix® June 28, 2019
Next-generation IT Infrastructure Services in BFS PEAK Matrix™ Assessment 2019: Hybrid IT for Migrating Core on Cloud
The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
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