• Blog
    May 05, 2026

    Everyone today claims Artificial Intelligence (AI) readiness. Every Banking and Financial Services (BFS) proposal now references copilots, generative AI (gen AI) accelerators, and model-provider partnerships, but readiness starts to break down when clients ask a more…
  • Market Insights™
    April 01, 2026

  • Market Insights™
    April 01, 2026

  • Market Insights™
    April 01, 2026

  • Viewpoint
    Feb. 13, 2026

    The payments industry is transforming, as traditional, linear workflows are increasingly misaligned with the demands of today’s digital environment. Rising transaction volumes, real-time processing expectations, and heightened regulatory scrutiny are exposing execution gaps that result in…
  • Provider Compendium
    Feb. 11, 2026

    Enterprises across the payments value chain are accelerating modernization to meet real-time settlement demands, expand cross-border reach, and operate in increasingly data-rich ecosystems. ISO 20022 migration, rising regulatory scrutiny, and the need for resilient, interoperable architectures…
  • Provider Compendium
    Feb. 09, 2026

    The banking industry is entering a new phase of technology transformation, marked by focused execution, legacy systems modernization, and heightened regulatory expectations. As banks move beyond early digital initiatives, they are prioritizing operational resilience, simplification, and…
  • Market Insights™
    Jan. 02, 2026

  • PEAK Matrix®
    Dec. 10, 2025

    The Payments IT services market is undergoing a significant transformation. For years, enterprises focused on compliance, scheme-specific upgrades, and incremental improvements to legacy platforms. That approach is no longer sufficient. Rising transaction volumes, real-time expectations, interoperability…
  • Viewpoint
    Dec. 05, 2025

    The Banking and Financial Services (BFS) industry is entering a new AI adoption phase. While enterprises have achieved success with generative AI pilots and rule-based automation, most efforts remain confined to narrow use cases such as…
  • Event
    Aug. 13, 2025

    As BFSI enterprises grapple with economic volatility, regulatory scrutiny, and talent constraints, there is a growing imperative to translate AI investments into tangible outcomes. The evolution of Systems of Execution (SoE) offers a pathway to operationalize…
  • Thematic Report
    May 28, 2025

    The report examines the evolution of connected banking through the lens of physical AI – autonomous, intelligent devices capable of executing financial services in real time. As financial institutions look beyond traditional channels, physical AI opens…
  • LinkedIn Live
    June 05, 2024

    To meet evolving customer expectations, businesses are seeking to develop artificial intelligence (AI) tools to enhance their customer experiences. From personalizing experiences to providing in-depth analytics, the potential for AI to transform CX and its management…
  • Blog
    March 11, 2024

    Cloud service providers are vital partners in helping Banking and Financial Services (BFS) institutions build robust systems for cloud migration and exit strategies to maneuver complex regulatory and operational environments. These approaches promise to ignite technological…
  • Thematic Report
    July 21, 2023

    In the face of growing macroeconomic tension and a cautious approach to IT spend, the banking industry continues to embrace cloud as a key enabler for growth and resilience amid fierce competition. The increasing emphasis on…
  • Viewpoint
    July 20, 2022

    The need for speed, agility, resiliency, and product innovation continues to push Banking and Financial Services (BFS) firms to adopt cloud solutions. Cloud-based transformation has proven its centrality to sustainable enterprise operations, resilient business innovation, and…
  • Viewpoint
    Nov. 18, 2021

    The US retirement plan industry is evolving rapidly, with factors such as demographic shifts, alternative employment options, participants’ changing financial needs, and regulatory changes impacting plan providers’ business priorities. Plan providers face unique challenges as they…
  • Viewpoint
    Sep. 30, 2021

    Banking and Financial Services (BFS) enterprises have accelerated cloud transformation initiatives in an attempt to make their business operations more resilient, scalable, and competitive in light of non-traditional entrants offering financial services. Success in this market…
  • State of the Market
    May 01, 2018

    In looking to the future, insurers are rethinking their business philosophy and developing a customer-centric value proposition, positioning themselves as protectors more than payers. As part of this process, they are looking to develop innovative, contextualized…
  • Pinnacle Model®
    March 12, 2018

    Technology disruption, rise of millennials, and competitive marketplace are leading to disintermediation in the value chain and business model of traditional banks. To keep pace with the digital change, banks are aligning with digital-first operating models,…

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