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  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • Provider Snapshot
    Dec. 13, 2022

    The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As…
  • State of the Market
    Dec. 17, 2021

    The Robotic Process Automation (RPA) landscape has entered a phase of consolidation, with a slew of M&As in the space in the last couple of years. The market is also experiencing steady growth across industries and…
  • Provider Compendium
    Nov. 29, 2021

    With the COVID-19 pandemic accelerating the need for digital transformation among enterprises across industries and geographies, Robotic Process Automation (RPA) has emerged as a key enabler in the enterprise automation segment. While the overall automation ecosystem…
  • Viewpoint
    Nov. 25, 2021

    The COVID-19 pandemic heavily impacted the healthcare industry, with healthcare payers and providers grappling with a shortage of resources due to skyrocketing demand, reduced operational margins due to economic uncertainties, and additional administrative cost overheads. Several…
  • Viewpoint
    Oct. 08, 2021

    Unstructured documents refer to documents without a pre-defined layout, which have a high structural and semantic variability, such as contracts and emails. Although such documents are highly prevalent in an organization’s routine transactions, enterprises have largely…
  • PEAK Matrix®
    Sep. 29, 2021

    With the COVID-19 pandemic accelerating the need for digital transformation among enterprises across industries and geographies, Robotic Process Automation (RPA) has emerged as a key enabler in the enterprise automation segment. The RPA market has been…
  • State of the Market
    June 30, 2021

    Everest Group defines Intelligent Document Processing (IDP) as the capturing of data from documents (e.g., emails, texts, PDFs, and scanned documents) and its categorization and extraction for further processing using AI technologies such as computer vision,…
  • Thematic Report
    June 24, 2021

    Enterprises globally have realized the need to evolve into digital-first businesses to remain resilient and competitive. However, quite often, enterprises embarking on digital transformation face challenges such as a heavy reliance on manual techniques in creating…
  • Provider Compendium
    June 07, 2021

    Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for…
  • Blog
    March 30, 2021

    It has been an eventful last couple of years in the automation space with unparalleled developments in technological capabilities and a series of M&A activities. For Robotic Process Automation (RPA) in particular, the benefits achieved by…
  • State of the Market
    Dec. 28, 2020

    Robotic Process Automation (RPA) has been among the fastest growing markets in the enterprise automation segment in the past decade, with wide adoption across industries and geographies, as more enterprises become aware of its benefits. It…
  • Provider Compendium
    Oct. 29, 2020

    Robotic Process Automation (RPA) has emerged as one of the fastest-growing markets in the enterprise automation segment in the past decade, with COVID-19 further accelerating its adoption across industries and geographies. RPA has enabled organizations to…
  • PEAK Matrix®
    Sep. 29, 2020

    Robotic Process Automation (RPA) has emerged as one of the fastest growing markets in the enterprise automation segment in the past decade, and the COVID-19 pandemic has further accelerated its adoption across industries and geographies. RPA…
  • State of the Market
    June 30, 2020

    Everest Group defines process mining as a technique that leverages software products or solutions to examine and analyze process-related information captured in event logs generated by enterprise systems such as ERP, CRM, and SCM to discover…
  • Provider Compendium
    May 01, 2020

    Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for…

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