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Showing 104 results
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • Provider Snapshot
    Dec. 13, 2022

    The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As…
  • LinkedIn Live
    May 18, 2022

    The expectations of today’s technology workforce have changed and continue to evolve. As a result, employers are needing to focus on creating compelling employee value propositions, especially in light of the Great Resignation and the persistent…
  • Thematic Report
    April 07, 2022

    As the world struggles with the next normal following the pandemic, it is apparent that technology will be vital to ensuring businesses’ future resilience. Technology services have become critical for enterprises to achieve the triple mandate…
  • Thematic Report
    March 21, 2022

    Organizations are facing acute talent shortages following COVID-19 as they undertake digital transformation efforts to strengthen their businesses. In fact, over 86% of enterprises consider IT talent shortage as a key near-term challenge for their digital…
  • Event
    Feb. 01, 2022

    In 2021, IT workforce attrition rates increased by 10% across roles and regions – and time to hire took two to three times longer than the norm. The current global IT talent shortage will be a…
  • Webinar Deck
    Feb. 01, 2022

    On February 1, Everest Group hosted a webinar titled, "5 Success-driving Actions IT Workforce Leaders Need in 2022." In 2021, IT workforce attrition rates increased by 10% across roles and regions – and time to hire…
  • Pinnacle Model®
    Dec. 21, 2021

    The demand-supply gap for next-generation IT services skills has been a huge talking point for enterprises over the past few years. It is evident that the persistent skills shortage has only been exacerbated by an increasing…
  • Accelerator
    Dec. 17, 2021

    The ongoing war for IT talent has not only pushed organizations to adopt better talent acquisition strategies, but also emphasized the significance of a strong IT leadership that can engage, retain, and derive the best outcomes…
  • Webinar Deck
    Oct. 26, 2021

    On October 26, Everest Group hosted a webinar titled, "Winning the IT Talent War: Pivotal Discoveries from Our Strategic IT Workforce Study." According to research from our Strategic IT Workforce Development Pinnacle Model® Assessment, only one…
  • Webinar Deck
    Sep. 14, 2021

    On September 14, Everest Group hosted a webinar titled, "Is Agile Working? Where Enterprises Are Going Wrong." Agile has been established as the de-facto software development of the future; yet, enterprises’ journeys and their ability to…
  • Executive Briefs
    Aug. 24, 2021

    Technological advances at breakneck speed and rapid digital transformation across industries are fueling an aggressive demand for talent, aggravating the already acute supply-demand gap. Organizations are scrambling to attract, activate, and retain top talent, and sustain…
  • Blog
    Aug. 06, 2021

    With the cost to secure IT talent internally and through third-party providers only continuing to rise, attracting and retaining technology workforce will require immediate and long-term tactics. Participate in our study to identify best-in-class IT workforce…
  • State of the Market
    July 23, 2021

    COVID-19 has had a profound impact on IT services globally, including reduced enterprise demand, supply chain disruptions, challenges in business and service continuity, and new cybersecurity risks and threats. However, automation has helped minimize business disruptions…
  • May 20, 2021

    Talent is increasingly becoming the prime differentiator for firms as they seek to achieve competitive advantage. A successful talent strategy acts as a business enabler by improving firm performance and enhancing client satisfaction. However, firms often…
  • Blog
    April 09, 2021

    Imagine brainstorming your customers’ journey with digital holograms of globally located developers, user experience (UX) designers, and business leaders, all collaborating organically with each other’s 3D replicas – something straight out of Star Wars and other…

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