All Reports Events Blogs Videos
Showing 180 results
  • FEATURED
    PEAK Matrix®
    April 30, 2026

    Enterprises are redefining their automation strategies as Agentic Process Automation (APA) evolves from traditional rule-based automation to AI-enabled, agentic, and outcome-driven transformation. This shift reflects a move from standalone automation initiatives to integrated programs that combine…
  • LinkedIn Live
    March 23, 2026

    AI has moved from experimentation to expectation, yet scalable ROI remains uneven. While some initiatives are delivering measurable impact, many are stalled in pilot mode. Hear from Everest Group’s Vice President, Chhandak Biswas and Practice Director,…
  • PEAK Matrix®
    March 16, 2026

    Agentic AI refers to AI systems engineered to autonomously interpret business objectives, decompose them into sequenced sub-tasks, and execute coordinated actions to drive measurable outcomes. Unlike rule-based automation that relies on deterministic workflows or copilots that…
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are repositioning quality from a downstream testing activity to a strategic engineering capability embedded across the software development life cycle. As digital, cloud, and AI initiatives scale, expectations are moving beyond defect identification toward resilience,…
  • Innovation Watch
    Dec. 04, 2025

    Agentic AI represents the next leap in enterprise automation, moving beyond predefined rules and static workflows toward systems that can interpret context, make informed decisions, and autonomously execute multi-step actions. These agents can coordinate across processes,…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are elevating quality from a downstream test phase to a strategic engineering discipline woven through the software development life cycle. As digital, cloud, and AI programs scale, expectations shift from defect detection to resilience, velocity,…
  • Viewpoint
    Nov. 10, 2025

    As enterprises accelerate digital transformation and embrace next-generation technologies such as AI, generative AI, and cloud-native platforms, managing quality at scale has become increasingly complex. Traditional tool-centric quality approaches fall short in addressing fragmented processes, inconsistent…
  • PEAK Matrix®
    Oct. 29, 2025

    Enterprises are reimagining quality as a strategic engineering function rather than a downstream testing activity. As a result, demand for specialized Quality Engineering (QE) services is growing rapidly across industries. This analysis shows how the specialists…
  • State of the Market
    July 21, 2025

    Automation is no longer just about driving efficiency; it now encompasses autonomy, adaptability, and intelligent decision-making. As organizations accelerate their shift toward digital-first business models, Intelligent Process Automation (IPA) has become a key operational transformation driver.…
  • Webinar Deck
    July 16, 2025

    Agentic AI is fast becoming the most talked-about breakthrough in enterprise technology, promising transformative outcomes across cost, efficiency, and revenue generation. Yet as organizations explore its potential, they also face rising uncertainty around trust, data governance,…
  • Event
    July 15, 2025

    Agentic AI is fast becoming the most talked-about breakthrough in enterprise technology, promising transformative outcomes across cost, efficiency, and revenue generation. Yet as organizations explore its potential, they also face rising uncertainty around trust, data governance,…
  • Thematic Report
    July 14, 2025

    Agentic AI is an evolved form of artificial intelligence that enables autonomous agents to set goals, make decisions, and take adaptive actions independently. These agents can decompose complex workflows into manageable subtasks, align their actions with…
  • June 04, 2025

    Agentic AI View the full Report
  • Provider Compendium
    May 29, 2025

    Businesses must adapt to the evolving digital landscape to remain competitive and resilient. As manual operations continue to present scalability and accuracy challenges, organizations are increasingly shifting toward digital, automated, and intelligent processes. Intelligent Automation (IA)…
  • Tech Launch Perspective
    May 26, 2025

    Agentic AI is reshaping how enterprises approach AI adoption by enabling intelligent, autonomous, interoperable, and proactive systems. It bridges the gap between systems and humans, enabling organizations to deliver highly personalized, emotionally intelligent, and contextually aware…
  • May 22, 2025

    Agentic AI
  • Innovation Watch
    May 12, 2025

    Organizations are rapidly embracing agentic AI to enhance operational efficiency, lower costs, and respond more effectively to evolving business challenges. It started with basic tools, such as RPA, that handled simple, repetitive tasks. Over time, it…
  • PEAK Matrix®
    April 03, 2025

    To stay competitive, companies are transitioning to a digital-first business model. Manual processes present numerous challenges, prompting enterprises to seek superior alternatives in digital, automated, and intelligent business practices. Intelligent Automation (IA) boosts productivity and streamlines…
  • Blog
    March 12, 2025

    In a bold move to strengthen its artificial intelligence (AI) automation capabilities, ServiceNow announced on March 10, 2025, that it was acquiring Moveworks for US$2.85 billion. The deal is not just another acquisition either – it…
  • See Us At
    Feb. 12, 2025

    Anil Vijayan, Partner at Everest Group, will speak at the upcoming Support (re)Focus event, sharing expert insights on the latest customer experience (CX) transformation trends shaping the industry. He'll be joined by CX leaders, support professionals,…

Items per page