2020 will go down the annals of history as the year when the entire world came to a grinding halt. The COVID-19 crisis – marked by its global spread, lockdowns and uncertainties – did not have any parallels in recent memory. Its disruptive impact afflicted all sectors, geographies and functions, at nearly the same time. The crisis gave CFOs sleepless nights for the most part of the year – which started in early spring.
In the new normal, it is imperative for organisations to be better prepared for future uncertainties by enabling digitisation, distributed operations and remote working models. The Global CFO Survey 2020 conducted by Everest Group, and supported by WNS, revealed that the onus is on CFOs to help organisations to be agile, resilient and digitally future-ready.