BSP 4.0 Rises from Ashes of COVID-19 | In the News

On the heels of learnings from the COVID-19 shutdown, the Business Process Services (BPS) industry, is poised for its next evolution—BPS 4.0—an era of agile, efficient, and transformative delivery of next-gen services to enterprises.

A joint study by the Everest Group and India’s NASSCOM noted that 88% of respondents agreed that COVID-19 has hastened the arrival of a new era in the industry.

Read more in FutureCIO

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