Cognizant Technology Solutions saw a fall of nearly 3,000 in the number of employees in 2020, marking the steepest ever annual decline in its history. In the last decade, the number had declined just once before — in 2017.
The Cognizant leadership is driving more productivity and efficiency in its delivery organisation in general and India delivery centres in particular, observed Yugal Joshi, Vice-President at research firm Everest Group. Its management is realising that over the years the delivery organisation has witnessed nimbleness and agility going down and, to correct this, multiple initiatives are underway, he said, adding that the results of these initiatives are involuntary attrition as well.
