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IT Leaders
Our deep research and insight focuses on today's pivotal IT topics of cost, sourcing, talent, and productivity.
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With deep, earned knowledge, we help service providers make vital decisions about services, pricing, and locations in a constantly changing environment.
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We offer research insights about the impact of cloud, digital, and automation to help you capture more value from information technology services.
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Informed by deep knowledge of all major functions in engineering services, we help you understand challenges and uncover opportunities.
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Our fact-based analysis of providers, relationships, locations, best practices, and next-gen technologies enables solid sourcing decision-making.
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We help you define and realize success in digital transformation by thinking of it not as a series of technology implementations but rather as a series of journeys.
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Regardless of where you are in your maturity curve, we help you address systemic challenges while accelerating and optimizing your talent and location strategies.
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Sourcing
Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
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Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
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Intelligence from across the full spectrum of our research in concise, easily accessible infographics.
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Market Insights™
Service Providers Deliver Customized, Tech-Based On-Demand Learning Solutions | Market Insights™
November 5, 2020
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Industries
Banking & Financial Services
Insurance
Healthcare Payers
Healthcare Providers
Life Sciences
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What We Offer
Custom Decision Support
Benchmarking
Locations
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Peer Intelligence
Pricing & Contracting
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Memberships
For Enterprises
Outsourcing Excellence Membership
GBS / Shared Services Membership
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Published Research
Our Approach
PEAK Matrix®
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Business Process Services
Customer Experience Management (CXM)
Finance & Accounting
Human Resources
Procurement & Supply Chain
Industry-Specific Processes
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Application Services
Cloud & Infrastructure
Digital Services
Industry-Specific Technology Services
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Engineering Services
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Sourcing Expertise
Outsourcing
GBS / Shared Services / GICs
Impact Sourcing
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Digital & Next Gen Expertise
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Our Thinking
Automation & AI
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COVID-19
COVID-19 Resources
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