The importance of cross-functional teams to digital transformation can’t be understated: They have always been important, says Tony Saldanha, a former IT executive from Procter & Gamble, and the author of ‘Why Digital Transformations Fail.’
According to Jimit Arora, partner at management consultancy Everest Group, “The most effective digital teams have low attrition rates, are co-located near business users, exhibit breadth across multiple disciplines – and depth in a few – and tend to include more experienced professionals rather than recent graduates.”