Have you seen the results of our May 2021 Quick Poll on GBS sourcing trends? Read about the changes.

IT-BPM Industry Slashes Growth Forecast | In the News

According to IBPAP president and CEO Rey Untal, the group has recalibrated its Roadmap 2022 figures—it now expects industry revenue to come in at $29 billion to $32 billion, down nearly $10 billion from the previous forecast of $38.9 billion.

It now expects headcount somewhere between 1.42 million and 1.57 million by 2022, from previous expectations of 1.8 million.

The revised numbers were recalibrated by the Everest Group, a US-based management consulting and research firm.

Read more on GMA News Online

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