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  • PEAK Matrix®
    Sep. 11, 2025

    Enterprises across industries are adopting Communication Platform-as-a-service (CPaaS) to embed real-time communication within products, workflows, and customer journeys. Cloud APIs and SDKs let organizations deliver voice, messaging, video, email, and verification inside applications without operating telecom…
  • Viewpoint
    April 15, 2024

    Volatile macroeconomic conditions, intensifying competitive pressures, post-pandemic changes, and ever-evolving customer expectations have prompted enterprises to focus on efficiency, stakeholder experience, and growth. Enterprises are increasingly recognizing the need to reinvent and modernize themselves across the…
  • Thematic Report
    July 21, 2023

    In the face of growing macroeconomic tension and a cautious approach to IT spend, the banking industry continues to embrace cloud as a key enabler for growth and resilience amid fierce competition. The increasing emphasis on…
  • Viewpoint
    March 26, 2024

    This report underscores synthetic data’s vital role in addressing data challenges during AI initiatives. It highlights the significance of leveraging synthetic data to train and optimize AI models effectively. Additionally, it explores best practices for using…
  • Provider Compendium
    Dec. 24, 2025

    As cloud costs grow more dynamic and AI use proliferates, FinOps is evolving from cost reporting to a broader operating model that blends granular cost/usage analytics with governance and policy management, AI-powered automation, sustainability/carbon tracking, and…
  • Provider Compendium
    Nov. 30, 2023

    Enterprises currently face the challenge of harmonizing value realization and experimentation in their Data and Analytics (D&A) investments amid prevailing macroeconomic conditions. They are striving to attain RoI and tangible business outcomes from their D&A initiatives.…
  • State of the Market
    Oct. 05, 2023

    Enterprises are struggling to strike the right balance between value realization and experimentation through their D&A investments. While Return on Investments (RoI) and direct business outcomes from D&A initiatives are becoming key priorities for enterprises, emerging…
  • PEAK Matrix®
    Sep. 12, 2023

    Enterprises are struggling to strike the right balance between value realization and experimentation through their Data and Analytics (D&A) investments amid the macroeconomic conditions. They are prioritizing RoI and direct business outcomes from D&A initiatives. At…
  • Thematic Report
    Feb. 27, 2024

    Enterprises are increasingly focusing on transforming supplier management activities through digital adoption to improve efficiency and relationships. However, the supplier management technology landscape is complex. Technology providers have varying capabilities and focus areas within the supplier…
  • PEAK Matrix®
    Sep. 26, 2023

    In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth. There is a cautious approach to adoption due to the current economic headwinds,…
  • Provider Compendium
    Nov. 07, 2025

    Enterprises are increasingly adopting cloud-based communication platforms to integrate messaging, voice, video, and other interaction channels into business processes without heavy infrastructure investments. Communication Platform-as-a-Service (CPaaS) solutions enable scalable, programmable communication capabilities through APIs, SDKs, and…
  • PEAK Matrix®
    Oct. 20, 2023

    The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. However, carriers are embracing the change to become risk mitigators. With the exponential rise in claims costs and…
  • Provider Compendium
    Sep. 23, 2024

    The healthcare industry is significantly investing in cloud services for health data analytics, value-based care, population health, and interoperability. As healthcare enterprises embark on their next growth phase, they leverage industry cloud to future-proof their technology…
  • Provider Compendium
    Oct. 21, 2024

    Enterprises struggle to define, measure, realize, and refine value from their cloud investments, leading to increased dissatisfaction among cloud-consuming businesses. The gap between cloud promises and reality highlights fragmented cloud cost management and misaligned strategies. Consequently,…
  • PEAK Matrix®
    July 25, 2023

    In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth. As economic headwinds challenge organizations, they are strategically evaluating their cloud modernization investments…
  • Viewpoint
    June 19, 2023

    Driven by the exponential growth of data and the impact of the pandemic, enterprises have rapidly adopted Artificial Intelligence (AI) as a strategic tool to gain a competitive edge and enhance their business models. Recognizing its…
  • Webinar Deck
    May 18, 2023

    Enterprises in the Asia Pacific (APAC) region are consuming cloud at a faster rate than in other geographies. But as the cloud adoption frenzy cools, enterprises will need to realign their cloud journeys to address the…
  • Provider Compendium
    Nov. 08, 2023

    In the continuously evolving cloud adoption landscape, enterprises are leveraging cloud services to enhance operational efficiency, foster business innovation, and accelerate organizational growth. Current economic headwinds have led to a more cautious approach to adoption, prompting…
  • Tech Provider Spotlight
    Sep. 18, 2025

    Population Health Management (PHM) is a cornerstone of modern healthcare, enabling payers and providers to improve outcomes and reduce costs by proactively managing patient populations. As the burden of chronic disease, aging populations, and health inequities…
  • State of the Market
    Dec. 22, 2022

    Enterprise cloud adoption has increased due to the benefits that the cloud offers around growth, experience, efficiency, and resilience. Enterprises in Europe are no longer considering the cloud to optimize costs, enable digitalization, and gain efficiencies,…

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