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  • Provider Compendium
    Feb. 12, 2021

    The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2021 is a companion to Everest Group’s Multi-process Human Resources Outsourcing (MPHRO) Services Provider Landscape with PEAK Matrix® Assessment, which assesses 20 major MPHRO service providers. This…
  • PEAK Matrix®
    Jan. 19, 2021

    The global Multi-process Human Resources Outsourcing (MPHRO) market grew at a steady rate in 2019 but experienced short-term disruption due to COVID-19 in 2020. While on the one hand, the pandemic impacted contract renewals and large-scale…
  • State of the Market
    Dec. 16, 2022

    With advances in technology, enterprises are looking to upskill and reskill their workforce at scale. To serve this need, providers have come up with solutions such as Learning Experience Platforms (LXPs) – user-centric learning software that…
  • PEAK Matrix®
    May 29, 2023

    Healthcare enterprises are recognizing the growing importance of Data and Analytics (D&A) in their growth strategies, as data-driven decision-making gains significance. Traditionally, D&A services focused on cost-cutting and operational optimization; however, there has been a shift…
  • State of the Market
    Nov. 30, 2022

    Organizations undergoing digital transformation journeys are increasingly employing Digital Adoption Platforms (DAPs) to improve business processes and gain competitive advantage. DAP solutions enable enterprises to navigate new technologies and provide impeccable customer and employee experiences. This…
  • Viewpoint
    March 22, 2023

    The ongoing wave of digital transformation has led to the introduction of new platforms and software, creating a complex environment of applications for users that negatively impacts both user experience and productivity. Organizations must consider technology…
  • PEAK Matrix®
    Sep. 22, 2022

    In a hybrid world, the L&D function has an important role to play in engaging employees and improving employee experience. Today, organizations realize there is no one-size-fits-all approach to learning, and learning efforts need to be…
  • Provider Compendium
    Nov. 07, 2022

    The Learning Experience Platform (LXP) Provider Profile Compendium 2023 is a companion to Everest Group’s recently published Learning Experience Platform (LXP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2022 report. In this compendium, we provide…
  • Provider Compendium
    Aug. 16, 2023

    Healthcare Data and Analytics (D&A) Services Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 35 providers, including their scale of revenue, overview of client base, company overview, revenue split by geography, segment, value chain, and…
  • Provider Compendium
    Oct. 26, 2023

    Digital Adoption Platforms (DAP) Provider Compendium 2023 – Update is a companion to Everest Group’s recently published Digital Adoption Platforms (DAP) PEAK Matrix® Assessment 2023. The compendium provides comprehensive and fact-based snapshots of 20 DAP providers.…
  • PEAK Matrix®
    Sep. 01, 2022

    Digital Adoption Platforms (DAPs) play a vital role in enabling digital transformation for organizations globally. The year 2021 was eventful for the DAP market, with enterprises looking for solutions to meet the demand for new technologies…
  • Provider Compendium
    Nov. 21, 2022

    Global macroeconomic conditions indicate the probability of a recession. Despite the resulting cost constraints, enterprise demand for Data and Analytics (D&A) services is on the rise. Enterprises are realizing that data-driven solutions focused on cost optimization…
  • PEAK Matrix®
    Aug. 24, 2022

    Global macroeconomic conditions indicate the rising probability of a recession. Despite the resulting cost pressures, enterprise demand for D&A services is rising as enterprises realize that data-driven solutions focused on cost optimization and competitive advantage are…
  • Provider Compendium
    Oct. 14, 2022

    Digital Adoption Platform (DAP) – Technology Provider Profile Compendium 2023 is a companion to Everest Group’s recently published Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Provider Landscape 2022 report. The compendium provides comprehensive…
  • Viewpoint
    July 01, 2022

    The number of enterprises undertaking digital transformation has surged in the aftermath of the pandemic. Organizations have been forced to rethink their strategic priorities and have realized that traditional or legacy business models pose an existential threat.…
  • State of the Market
    Jan. 28, 2022

    While COVID-19 temporarily impacted the overall services industry, it considerably pushed the needle for digital transformation. The pandemic accelerated enterprises’ focus on cloud, data, analytics, and AI investments to ensure business continuity and drive business outcomes.…
  • Viewpoint
    June 10, 2022

    With rapid advances in technology, organizations globally are feeling the urgency to upskill and reskill their workforce at scale. However, as they undertake this uphill task, organizations are realizing that their traditional learning systems are inadequate…
  • Pinnacle Model®
    Dec. 21, 2021

    The demand-supply gap for next-generation IT services skills has been a huge talking point for enterprises over the past few years. It is evident that the persistent skills shortage has only been exacerbated by an increasing…
  • Accelerator
    Nov. 23, 2021

    This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Data and Analytics…
  • State of the Market
    Nov. 12, 2021

    The learning services market is undergoing a significant transformation, which is expected to continue over the next few years, due to pandemic-induced challenges, a changing workforce, and the rapid pace of technology adoption. There is an…

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